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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,960 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6960)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kate M.
30 reviews
I enjoy the new set up on On Demand but most of the times I can never play the movies or TV shows I would like to watch which is frustrating especially since my parents pay for this service.
Deanna M.
Lancaster, CA
46 reviews
The Internet is super fast and always reliable. The TV never has a poor connection like other providers I've had. Every technician I've ever had come to my home has been very helpful and kind.
Kristin H.
Buffalo, NY
21 reviews
Terrible, unprofessional service! When I moved into my apt it took them two weeks to figure out my cable and internet issues and then when I complained they disconnected my service! I wish I had another option because they are overpriced, rude, and not worth it.
Danielle T.
Niagara Falls, NY
58 reviews
Techie Expert Level 1
Service is great. Barely any issues. But their customer service can definitely be improved. You always get different answers and I've had a lot of billing issues due to uninformed employees.
Ashley H.
89 reviews
TWC could be a lot better. we're supposed to have all our basic channels and do not have them even though my dad pays a lot more than he should. The internet is alright but it could be faster
Kenyatta L.
Columbus, OH
7 reviews
Time Warner is good. There WiFi , home phone service, and cable box or DVR are fantastic! Only problem I have is the price of your cable never is what its suppose to be always a little higher.
Michelle A.
Middleton, NH
36 reviews
I am not impressed with Time Warner. Where it is pretty much the only company available to us in our area, it takes advantage and raises the price so high we had to cut down to only Internet.
Veronica R.
19 reviews
Well, Time warner Cable used to be our go to cable provider! But I'm not sure if it's what location we live in, but service has gone down! The commercial lies, or the techs do! Very rude!
Kelsey S.
Columbus, OH
24 reviews
I have had no issues from Time Warner Cable other than their prices are ridiculously high but what can you do. We own their DVR which can hold and record so many shows! It truly is amazing.
Mike W.
Otisville, NY
1 review
TWC needs a complete overhaul. They forget about the customers that have made them what they are today. Rising prices constantly, if I had another option, would drop them immediately!!!!
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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