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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,956 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6956)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
The wifi signal is usually ok but a lot of times it goes in and out or has a really weak signal. We have had them come out to try and fix it but it only worked temporarily. But we only pay $35 a month so that may be why. Otherwise it works out everyday use and Netflix watching.
Allyson G.
Erie, PA
23 reviews
Our Internet cuts out daily. their customer service is atrocious, once in a blue moon you get someone decent but most of the time to u don't if there was another option in our area we would switch
Brooklyn  R.
Charlotte, NC
13 reviews
Always have great upgrades for long standing members but whenever my family has a cable issue and TWC needs to come out they always show up hours later than the time they said they were gonna get there
Elizabeth J.
Hyattsville, MD
27 reviews
If you are looking for a reputable cable company fostered in customer service. If i am having an issue with my service i can always call them and count on them to come on out and get the job done.
Michelle E.
Palmdale, CA
28 reviews
Love my cable company. I hardly ever have any issues with my TV or Internet. When I do I call them and they get someone out to my house right away or they try and troubleshoot it from their office.
Kristina J.
Spring, TX
26 reviews
After being a AT&T Uverse customer for years, we switched to xfinity. Due to AT&T constantly raising prices, I wanted to switch to a company that didn't price gouge their customers. So far so good
Rachel H.
27 reviews
The product (Internet service and speed) is generally reliable, but the customer service is generally crap. The actual techs are very hit and miss - either friendly and efficient, or late and lazy.
Melissa L.
Richmond, KY
29 reviews
We have been long-time customers with TWC.
We have had very few issues with our local office or with the service in general.
The only complaint worth mentioning is the wait time for a tech to come out.
Brittany B.
Raleigh, NC
39 reviews
Time warner is the least helpful cable and Internet service. I pay a ton of money every month and 2 of our remotes don't work and our internet goes out constantly. Don't recommend time warner at all
Jackie M.
Charlotte, NC
44 reviews
Time warner is too expensive for the service, and cable box is always out of service requiring tech support. Outage is on a daily with no compensation. Customer service is unaware of many issues
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
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