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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,956 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6956)
Q&A (668)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Jasmine L.
san jacinto, ca
12 reviews
They have the best service in town. I live in a semi small town but there are many cable companies available to us, this has to be the best I have ever been with
Courtney C.
Villa Hills, KY
154 reviews
Having recently just moved into my apartment I had to get wifi. I only had a few options and choose to go wth TWC. I have enjoyed my high speed internet and have not actually had any major issues with the service.
Crystal C.
San Marcos, TX
23 reviews
Always had time warner growing up and have always had problems for one thing or another. Prices aren't the best but when there are no other options it's who you have to go with or else you won't have any service.
Maricela V.
51 reviews
Service is great but customer service isn't. There associates are sometimes not helpful and feel they are just reading off their script or there just plain rude.
Ashley J.
Lexington, KY
40 reviews
TWC is really our only option for Internet here, which is unfortunate. We've had repeated bad experience with them before at a previous address. It's not as bad at our new place, but our Internet is still spotty.
Laura F.
Cortlandt Mnr, NY
8 reviews
Worst service ever. Price goes up annually and no one can explain why. When I moved 10 blocks in Queens my bill went up $25 - no one can explain why either. No other provider in my neighborhood so total monopoly.
Deven C.
39 reviews
This provider has been great so far, when I have a problem they have been able to help. Trying to get someone out to your house though to fix something could take a while, but otherwise it's been a good provider.
Trena J.
Farmville, NC
23 reviews
WHEN THE SERVICE WORKS IT IS PRETTY GOOD. WE HAVE HAD SEVERAL INSTANCES WHERE THE CABLE/PHONE/INTERNET WOULD BE DOWN FOR HOURS BUT YET THEY STILL INCREASE THE RATES ABOUT EVERY YEAR. THEY ARE GETTING BETTER THOUGH.
Erica A.
Saratoga Spgs, NY
1 review
Time warner sucks. Im.stuck with them cause verizon fios is unavailable in my area. Their customer service is horrible and they are expensive for what they offer
Yarden B.
Mililani, HI
17 reviews
They gave me an awesome deal on the highest speed they had for their internet. Its so easy to install but they can also do it for you. They have great customer service. Its a good company to use in Hawaii.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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