Time Warner has to be one of the worst cable companies ever. I recently moved in with my best friend and his parents (my landlord) has all the bills under their name. Well when I called to set up cable, I was a proved and they came the next day. Within 3 days, they cut off my Internet because whomever had cable here before me decided to never turn in their equipment and TWC decided that I should have to suffer for this. It's not my fault or my responsibility to have to prove I am not related to this previous tenant and I even had to show a lease (when I didn't have one, and had to go through the trouble of asking my landlord to draw one up for me).