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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Anshula N.
Chapel Hill, NC
70 reviews
I went from Verizon Fios to Time Warner Cable, and that's like literally going from Verizon Fios to Time Warner Cable. The analogy is the statement itself. Save me.
Laura B.
Leavenworth, KS
54 reviews
I feel like Time Warner is trying... But it's just not good enough. We have had nice techs come, but we keep having the same problems over and over, and they assure us it's fixed, but alas, we still have the same issues.
Caroline P.
Columbia, SC
17 reviews
Half the time love TWC half the time it sucks. Truly depends on the weather/ who else is using it/ etc. Not the best or the worst but nothing great to say about it
Alexandria W.
Wilmington, NC
16 reviews
Techie Expert Level 2
If I could give less than 1 star I would. I'm getting slower internet than I paid for and they seem uninterested in fixing it. They have also messed up my billing. Awful service. Very close to canceling my services.
Michelle F.
W Valley City, UT
80 reviews
I love Time Warner and I love how friendly their customer service is. This company is very negotiable and I very much appreciate their high speed internet, lol ❤️
Patty D.
Laredo, TX
56 reviews
Our cable and Internet are always going out. Our internet is very slow. The cable freezes a lot and for the past week we have had "snow" on our TV from the cable.
Jennifer S.
56 reviews
Haven't had issues thus far and I've been a customer for about a year now. Always quick and easy customer service and simple instructions for installation and maintenance. The hotlines are also great for off hours.
Lauren S.
Charlotte, NC
60 reviews
This is a pricey option but the best option in our area. We utilize the bundle option which cuts down the price. Overall it's good service. There are moments that the wireless Internet goes in and out. The cable works well and we have no complaints. We don't have any bells and whistles such as dvr.
Selena M.
San Antonio, TX
16 reviews
Cable company is good. Although pricing and on demand prices are high. Some of the free movies are good and wonderful to watch but MOST of the best movies cost about 5-14 dollars just to watch or rent . That's lame
Brittany A.
Hope Mills, NC
40 reviews
Easy to get in touch with someone over the phone and they've always been really nice when they try to help with any problem. Sometimes the cable can go out due to technical issues but they're usually quick to fix it.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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