Time Warner Cable
BY TIME WARNER CABLE #2 in Cable Providers
Top Questions See all 668 Q&A
- "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Their customer service is alright.
I just have the complaint that their internet has gotten worse but they charge more.
At our old house our internet speed at the basic level wouldn't bog down. Here at our new house it does.
I'm paying $50 a month just for Internet. I am soon to cancel and find a cheaper better internet connection somewhere else.
We only have our internet service through them and consistently have issues with it dropping and picking back up. While we are not the most knowledgable folks regarding tech, we are more advanced than the level one customer service folks who tell us to constantly reset our modems.
We are limited to our internet options so we are more or less forced into using them.
I've went months without having to call customer servixe, but then I've had times when I call them once a week or more.
Generally their customer service is spot on, but there have been times when I hung up on the rep and called back to speak to someone else.
We get a lot of channels (we have the new box) and Internet , TV never goes out.
The box is very easy to hook up as well as their internet service.
PHOTOS & VIDEOS
See All Photos & Videos