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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Nicole D.
Ilion, NY
209 reviews
This is not a good company. Prices constantly change, and they are constantly eliminating channels
Melinda S.
Little Falls, NY
75 reviews
We have had nothing but problems with this company. Unfortunately they are the only internet and cable company in our area. Since they have gone all digital my service issues have been getting better. The monthly charges are ridiculous but when you need there services there's not much you can do about it.
Celeste O.
30 reviews
I like the channels and the dvr options they offer. Just don't care for how long it takes for customer service when needed. Also don't like how large the cable boxes are but do like the cable and the high speed internet.
Katie D.
Charlotte, NC
43 reviews
It crashes at random times and we have to call them up and ask them to reboot our system pretty frequently. Our internet is not fast eiether considering we have four people that our constantly on it plus tv. So I guess it is ok but sad when we are in storms, but than again all towers are down then
Staci D.
New Hartford, NY
30 reviews
Timewarner is reliable but needs to improve on their charging structure. Everyone pays a different price even if cable package the same!
Vanessa G.
La Puente, CA
83 reviews
It's okay but very slow at times and service sometimes cuts out when watching tv. I want to go back to Verizon fios so bad:/
Yanirie N.
Saint cloud, FL
124 reviews
It's alright whenever I can't watch my cable then I just turn on to my Netflix or any other websites I could put my eyes on
Stacy M.
Kent, OH
28 reviews
I didn't have too much trouble until I started getting things added on. I started off with standard internet in my previous apartment and it worked great. Then when I added on cable and the promotions were offered. Once the promotion was over I was not told that my price would be increasing. Then when I wanted to get rid of cable and just have internet so how the cost ended up being more. And I was outraged! I had been a very loyal customer and I had always paid on time. So I when I wanted to transfer the account to my roommate there were a lot of stipulations. I was not happy so I cancelled my services. Luckily there was once in the area and I was able to bring my equipment back and I have not been a customer since then.
Stephanie B.
Canastota, NY
52 reviews
I really don't like time warner cable. I only use them because it's my only option. The prices are outrageous, the signal goes in and out with the Internet and the customer service is awful. I just cancelled my cable last week. I only use Internet services from them now. Terrible.
Ellen H.
171 reviews
Badge Icon
Techie Expert
Level 3
We get our local channels and that's all we need. Provides decent service. We only use cable for the news and sometimes sporting events and the olympics which are on TV but other than that we usually use other subscription services to get our entertainment.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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