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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kristina G.
49 reviews
We have used time warner for 10 years now. Customer service is inconsistent. Sometimes we have really good customer service and other times not so much. If there was a comparable competitor is our area we would probably switch.
64 reviews
Its great with their customer service but the actual service sucks. and then they wanna charge me to have someone come out and fix it. when the fault isn't even mine.
Kerri G.
Inglewood, CA
19 reviews
Great service. Boxes can act up a little but a reboot can usually fix that. If not can always call the service and thy would be right out as soon as possible and fix what's needed and would not leave until it is fixed.
Lauren R.
104 reviews
Techie Expert Level 1
Speeds and connections would be better. I've lost connection endless times because a line was out of service due to poor service and connection and they double charged my account for a service I did not wish to have on my plan!
Crystal B.
Charlotte, NC
7 reviews
I use TWC internet daily which is sufficient for my needs. They also provide security systems and I like the remote feature to pre-set and record TV and movie shows.
Topacio G.
San Antonio, TX
102 reviews
Love the service I've had so far. When the internet went out I chatted with a very nice guy and he informed me of an outage. No wait time to talk to customer service.
Deanne W.
San Diego, CA
30 reviews
I am not a fan of time warner cable. The rentals of all the equipment seems very nickle and diming. My cable always freezes and my dvr box is beyond slow! They were the only provider available in my area unfortunately.
Anna P.
Winston Salem, NC
438 reviews
Techie Expert Level 3
I'm not the biggest fan of TWC. For starters, they're overpriced. I ended up canceling my cable because it got to where I could barely afford it. In addition, my internet goes out from time to time. Shouldn't be happening!
Michelle W.
Wichita Falls, TX
29 reviews
We have time warner Internet. It works well enough for the price. It is inexpensive. But we have to turn off the modem regular and reboot it because we loose service.
Sarah S.
67 reviews
My fiance and I really dislike Time Warner. The service is unreliable and the customer service is horrible. It is hit or miss if our show gets recorded without it going spotty and missing moments in the recording. Not a fan.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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