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Time Warner Cable

BY TIME WARNER CABLE #4 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,958 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6958)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Lindsay S.
Summerville, SC
19 reviews
We've been using Time Warner for six months and so far I'm impressed. We previously had AT&T and it always seemed like the service was being interrupted. We haven't had any outages with TW and it's a little cheaper too!
Jenny June V.
Los Angeles, CA
20 reviews
Just blah. Also worst customer service on the planet or at least Oregon and California is bc I've had them while living in both states And the experience just sucked.
Lauren R.
105 reviews
Techie Expert Level 1
Speeds and connections would be better. I've lost connection endless times because a line was out of service due to poor service and connection and they double charged my account for a service I did not wish to have on my plan!
Carolina G.
Kew Gardens, NY
17 reviews
Horrible service, my internet never works, the channels are always freezing. I could definitely have a different provider for a cheaper price. Customer service is OK
Sarah S.
LOVELAND, OH
69 reviews
My fiance and I really dislike Time Warner. The service is unreliable and the customer service is horrible. It is hit or miss if our show gets recorded without it going spotty and missing moments in the recording. Not a fan.
ROSA M.
64 reviews
Its great with their customer service but the actual service sucks. and then they wanna charge me to have someone come out and fix it. when the fault isn't even mine.
Crystal S.
Chenango Forks, NY
14 reviews
Excellent reception , only complaints would be that their dvr could be improved with speed and better information like TiVo or direct TV but love being able to record 6 programs at once and can look up a title really fast
Kate T.
20 reviews
Every so often our internet gets very slow for no reason. Also, twice in the last year, our internet stopped working for multiple days. That was a huge inconvenience.
Befrin  A.
Richardson, TX
7 reviews
I have a on again off again relationship with TWC. I remember in less than one week we had to call them three times because we had problems with not only the cable but also internet but so far last two months it's been good
Maraiah T.
La Puente, CA
63 reviews
They're pretty awesome. The only provider that I have ever used. Even since childhood. They are amazing and don't think I can switch some another service provider ever.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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