Time Warner Cable
3.20 / 5 based on 6,960 Reviews
Top Questions See all 49 Q&A
Time Warner Cable
- "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
They are great. Have had no problem with customer service or unusual cable problems. Affordable compared to other providers. If you have young ones in the house they have paren't locks to keep kids off channels or certain shows
TWC is awful. Overpriced, terrible cable service, dropped channels and other issues. They are not helpful when you call customer service. They tell you to unplug your cable box and plug it back in as the solution to any problem.
Need better package options. I grossly overpay for what I actually watch. On Demand doesn't always update as it should so you may go a while without being able to catch up on shows. Too expensive. I'm looking at other options.
I love my service! They now let you record up to six shows at once which is very convenient. The price is very reasonable and includes cable(DVR) internet and home phone
Cable works fine. The installer was extremely friendly and I was beyond impressed with his customer service. Our internet speed keeps up with all of our technology needs.
The internet speed at time warner cable is amazing. However, it always randomly falters. I hate that the Internet will randomly go down several times throughout the day.
I hate Time Warner. It's over priced and the service sucks. The Internet is slow. Customer service is terrible. But when it comes to paying your bill they will harass you
TWC is THE cable provider in our area (rural) but I actually have zero issues... very very little down time and super responsive team of employees. I have no complaints!
Time Warner Cable has been effective when it comes to helping with problems with my cable box. Both times I have contacted them fix the problems they were very professional and seemed to really want to get my problem fixed.
The cable package we have is raised in cost every year. The service is okay at best. The last home visit I had cost ME 39.00 for the technician to replace our faulty equipment from them. This is the only cable in our area.
Q & A
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Are there any special promotions to help you save money or any discounts?
What are some good competitors to Time Warner?
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