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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Michael M.
Michael M.
Canoga Park, CA
30 reviews
Time warner provides great customer service, whether it be over the phone or in the case that they have to send out a technician. Overall great customer service.
Maricela V.
Maricela V.
51 reviews
Service is great but customer service isn't. There associates are sometimes not helpful and feel they are just reading off their script or there just plain rude.
Melissa G.
Melissa G.
Columbia, SC
86 reviews
They are not my favorite. They constantly raise prices, enough the last time that we decided cable wasn't worth it, and the Internet is not the speed we pay for.
Heather  H.
Heather H.
Somerset, KY
6 reviews
For the most part the service has been good. We have had issues with poor signals, random drops in internet connection & one incident with poor customer service.
Nina L.
Nina L.
Savannah, GA
20 reviews
I like the layout and i like that the internet works great, ive had in the past but not where i live now i would recommend others to buy it, its also affordable!
Mikeyia R.
Mikeyia R.
Riverhead, NY
67 reviews
I love Time Warner Cable Optimum is the best thing ever I can watch anything whenever I want to their music channels their activities for kids it is just amazing
Monica P.
Monica P.
Valrico, FL
400 reviews
I use to use verizon and have nothing but problems, I switched to time Warner and I have been so so happy. They are quick to respond and fix every issue on spot.
Jasmine L.
Jasmine L.
san jacinto, ca
12 reviews
They have the best service in town. I live in a semi small town but there are many cable companies available to us, this has to be the best I have ever been with
Serena E.
Serena E.
Bellflower, CA
16 reviews
I have decent service always. It has been over a year and Im still paying a promotional price that was only supposed to last 6 months. Overall I cannot complain.
Elizabeth A.
Elizabeth A.
Raleigh, NC
19 reviews
Time Warner Cabke is merely a decent internet provider. The Internet is often spotty and customer service slow. However, the prices are good for an okay product.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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