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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Blair S.
Blair S.
Louisville, KY
14 reviews
Not a fan of their customer service support. I've had to go to the stores and it's ridiculous. You wait just an hour in line and usually they don't even help you!
Michelle F.
Michelle F.
W Valley City, UT
80 reviews
I love Time Warner and I love how friendly their customer service is. This company is very negotiable and I very much appreciate their high speed internet, lol ❤️
Shequila M.
Shequila M.
Charlotte, NC
12 reviews
I enjoy time Warner, it is a great company, anytime that I experience a problem they send someone right away. It's very affordable and has everything That I need.
Brittany G.
Brittany G.
Amsterdam , NY
9 reviews
Service cuts out constantly and every year they try to raise the price by way too much. They are way too expensive for as many problems as there are with service.
Molly J.
Molly J.
Hemet, CA
86 reviews
TWC has really good internet and cable. Its internet is fast and doesn't lag and the on demand is pretty good. Occasionally they send out a code for a free movie.
April H.
April H.
16 reviews
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Techie Expert
Level 1
They are an ok company. The internet cuts in and out most times. However whenever we have a problem and we call to fix they are really nice and handle it quickly.
Megan R.
Megan R.
Cincinnati
45 reviews
Wifi isn't very good and there's too many channels I don't use. Customer service is always helpful though. Still would take time warner over satellite TV any day.
Brooke-Lynn E.
Brooke-Lynn E.
Concord
128 reviews
I've never had a channel not work and t has never failed me. Has plenty of stations but my only complaint is that my WIFI makes my phone go slower than without it
Michelle H.
Michelle H.
Angier, NC
88 reviews
Love the speed and coverage of Time Warner but their prices are ridiculously high and a lot of their channels have to be paid for, even at the highest level of TV
Casey O.
Casey O.
Wilmington, NC
70 reviews
The product (Internet) is fine, but the customer service could not be more terrible. They have a monopoly on the market and prices are unfair and always changing.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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