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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.1 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,960 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6960)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Angelica P.
Asheboro, NC
27 reviews
I love Time Warner Cable. When my wifi and TV were messed up the came the day after I called. (I called at night) and they did a great job giving us new cables and everything.
Nicole A.
Nicholasville, KY
29 reviews
We have has Time warner cable as out Internet provider for 3 years and it has not been easy to deal with, lots of problems and sometimes hard to resolve with costumer service
Brian B.
Buffalo, NY
32 reviews
If I could change providers I would. They have terrible services especially when it comes to cable. They have a monopoly on my town and it stinks. Their way of keeping people is to give a free movie. I am
Considering cancelling my cable.
Victoria H.
17 reviews
The only reason I have time warner is because they're the only ones that provide service in my area. Other than that, their internet, cable and landlines sometimes don't work.
Kat S.
121 reviews
Can't say I'm a huge fan of Time Warner Cable. I think they way overcharge for their services because they have a monopoly on something everyone wants sooner or later, to watch TV.
Emily M.
Fayetteville, NC
209 reviews
Every time I turn around I'm getting hit with another late fee or other type of fee. Customer service is terrible and gives no viable reasoning. They also don't care when you say you'll switch companies (which I am currently arranging)!
Marissa G.
San Antonio, TX
5 reviews
Time warner cable has the worst customer service ever. Their product isn't bad but they crazy over charge. If call and complain enough they lower your bill but it's a pain.
Donna F.
6 reviews
I enjoy the selection of channels that TimeWarner provides, but I have to admit that our service does freeze up on occasion. It seems to be when we are experiencing bad weather, for the most part. But overall, I am satisfied with it.
Eliana J.
154 reviews
Techie Expert Level 2
Absolutely dreadful provider. Their customer service is horrifying, their service was terrible and spotty and their prices were not at all competitive. DO NOT USE THEM EVER
Alison C.
Dallas, TX
12 reviews
In fairness, I haven't shopped around. It's so tedious and challenging to change vendors and how does one really know if one's service is better/faster than another? It would be helpful to the consumer to have easy to relate to metrics
Elizabeth C.
Wilmington, CA
60 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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