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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,960 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6960)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Laura K.
Troutman, NC
166 reviews
Techie Expert Level 2
I have had Time Warner for a while now The service is horrible. I don't know how many times my internet or TV will go out. I have this problem so many times I have lost count.
Brian B.
Buffalo, NY
32 reviews
If I could change providers I would. They have terrible services especially when it comes to cable. They have a monopoly on my town and it stinks. Their way of keeping people is to give a free movie. I am
Considering cancelling my cable.
Mathilda T.
Lönsboda
69 reviews
Most of the time the internet works fine. Time Warner is pretty good but compared to other countries its pretty expensive compared to what you get, the speed and everything.
Stacy F.
Plano, TX
29 reviews
Time Warner is the epitome of average. Their customer service is average, their internet capabilities are average and their TV packages are average. I use it because my apartment complex forces me to. Thankfully they are decently priced.
Danielle A.
Willard, OH
15 reviews
The cable service provided is stable unlike satellite. I love that you can reach customer service via chat on their webpage and even schedule a call to avoid waiting on hold.
Kendra C.
Wilmington, NC
26 reviews
I love TWC. Their customer service is great and friendly. I have all the channels I like and the fastest internet for under $100. I have no complaints. I will always use TWC.
Brittney j.
14 reviews
I do like time warner, But I personally had a lot of problems with there modems. The great part though is they always fix as soon as they can & credit you for the time your service is out.
They also have super nice customer service reps!
Amanda D.
Gardner, MA
250 reviews
I tried this when I first moved, and I was not impressed. Customer service is terrible, and really aren't helpful. The service cuts out and goes down a lot in bad weather, but also for no reason at all. I would not recommend this service.
Jhonna M.
Biddeford, ME
6 reviews
Picture goes out frequently in bad weather, constantly raising the rates for no reason. Only positive is no contract.
There is no competition in the area so I have to use them
Melanie C.
Gastonia , NC
9 reviews
I have internet with time warner and it's greats when it's working. You can expect an outage at least once a week. But I've never had a bad experience with consumer service.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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