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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,956 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6956)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Melanie C.
Gastonia , NC
9 reviews
I have internet with time warner and it's greats when it's working. You can expect an outage at least once a week. But I've never had a bad experience with consumer service.
Jhonna M.
Biddeford, ME
6 reviews
Picture goes out frequently in bad weather, constantly raising the rates for no reason. Only positive is no contract.
There is no competition in the area so I have to use them
Tracey J.
5 reviews
So far so good. I haven't had any problems with Time Warner. My cable and internet and landline phone all seem to work well. There were some problems in the beginning, but have since been resolved and there have been no problems since.
Mathilda T.
69 reviews
Most of the time the internet works fine. Time Warner is pretty good but compared to other countries its pretty expensive compared to what you get, the speed and everything.
Nicole A.
Nicholasville, KY
29 reviews
We have has Time warner cable as out Internet provider for 3 years and it has not been easy to deal with, lots of problems and sometimes hard to resolve with costumer service
Isabelle K.
De Pere, WI
818 reviews
Techie Expert Level 3
My internet and cable goes through time warner cable and I don't really care for their services. They make it hard to communicate and they don't really solve my problems well.
Amanda D.
Gardner, MA
250 reviews
I tried this when I first moved, and I was not impressed. Customer service is terrible, and really aren't helpful. The service cuts out and goes down a lot in bad weather, but also for no reason at all. I would not recommend this service.
Laura M.
Charlotte, NC
15 reviews
Time Warner Cable is the only major cable and internet provider and I have a love/mostly hate relationship with them. They offer very affordable plans but customer service is severely lacking and the internet speeds laughable at times.
Stacy F.
Plano, TX
29 reviews
Time Warner is the epitome of average. Their customer service is average, their internet capabilities are average and their TV packages are average. I use it because my apartment complex forces me to. Thankfully they are decently priced.
Kevin F.
Louisville, KY
64 reviews
Eh. Good connection, high price. Customer service is challenging at times. It's my only option in town currently so I can't say I would recommend but if it's your only option talk to customer service and try and negotiate a good rate.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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