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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Sabra B.
Sabra B.
Shepherdsville, KY
9 reviews
We continue doing business with TWC because they are the only option in our area. Customer service is horrible and prices continue to increase due to lack of competition.
Hanna T.
Hanna T.
Asheboro, NC
34 reviews
Cable works fine. The installer was extremely friendly and I was beyond impressed with his customer service. Our internet speed keeps up with all of our technology needs.
Mary M.
Mary M.
Medley, FL
63 reviews
I like it meets my expectations , is what I need and even use it
in a matter of price I think it is fine for what it offers. service is good even have not filed complaint
Ashley T.
Ashley T.
Kansas City, MO
87 reviews
Well honestly not that great!! My Internet is always going out & I pay 115 for the "best" Internet. .. I have had a lot of issues with them charging me extra on my bills..
Renee H.
Renee H.
Mechanicville, NY
2 reviews
Horrible customer service and horrible internet service. I have had them come out multiple times to fix service randomly dropping and they can never seem to get it right.
Veronika T.
Veronika T.
Portsmouth, NH
10 reviews
Decent choices but pricing packages are not flexible enough, online usage is not very intuitive for first time users. Just another cable company with monopoly in our area
Jessica R.
Jessica R.
Wyoming, NY
15 reviews
Time Warner Cable I have had for about 3 years on and off. I feel their pricing is high, and the service is often glitchy, however, their customer service is always good.
Heather H.
Heather H.
26 reviews
I would prefer another company
They promise promotions then never give them to you
The customer service is terrible and you will get nowhere if you don't speak to a super
Laura N.
Laura N.
70 reviews
Terrible customer service. The bill changes in cost from month to month despite nothing changing as far as service. They have a monopoly in my area and do what they want.
Tiffany M.
Tiffany M.
Staten Island, NY
55 reviews
I hate Time Warner. It's over priced and the service sucks. The Internet is slow. Customer service is terrible. But when it comes to paying your bill they will harass you
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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