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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Larissa W.
Lancaster, CA
116 reviews
I enjoy time Warner cable. Their customer service, ls good. I had frontier communications, and they were terrible. I finally switched over to time warner cable and feel cared about!
tammy t.
Mansfield , OH
26 reviews
They have many different packages to choose from including phone, internet and cable. They also have decent customer service and let you change packages when you want. It is affordable and can also be expensive depending on the package you choose.
Helene G.
Los Angeles, CA
18 reviews
Time Warner Cable is okay. It has improved in the past years, it used to be plain awful. A lot of glitches happened, and ti was not reliable. Now, it has gotten better and it's nice because I can watch shows online when logging into my TW account.
Jazzmarie C.
14 reviews
The best in the area , however they have a ton of hidden fees . so be very careful with all of that . customer service is average . my wifi service almost always is working great .
Asma E.
Lancaster, CA
33 reviews
In my area in California, Time Warner Cable's service is not so great, to be honest. We had problems with our internet at home more than once with their internet +phone+cable service. They're TV service is fine....but the internet is not so great.
Kaylee C.
Lincoln, NE
54 reviews
I hate TWC. Their internet service sucks.. It's too expensive. The Internet is soooo slow. The only nice thing is that I can pay my bill online and SOMETIMES the employees are nice..
Ilanna V.
55 reviews
CHANGE FROM VERIZON TO TIME WARNER AND NEVER LOOKING BACK!!! i cannot stress how great they are. Internet reaches every room. Their TV app for your computer/phone is perfect when someone hogs the TV (PLUS they have all channels on the app, not like Verizon) plus so much more channels offered for a lower price than Verizon. best company EVERRRRRR
Rebecca P.
Rochester, NY
20 reviews
Overall I've had a good experience with Time Warner. They have made an effort to approve customer support and narrow down appointment times. The service team have BEN polite and knowledgeable. Just wish they wouldn't charge so much for cable!!!
Victoria D.
W Hollywood, CA
22 reviews
Techie Expert Level 1
Not very good. The internet pricing is high and it's not very good. We also had cable with them but the service was so bad we cancelled and are with Direct TV now which is amazing.
Mary T.
220 reviews
It's a truffle with time Warner at times. Their online service is awesome. Until you call their customer service desk..then you start to think, wow! This person. Actually works here?
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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