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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Adrienne K.
Louisville, KY
8 reviews
I've been with this company for over 6 years and they've always given me the best package deals so that I can keep my three services with them and over time I've gotten free subscriptions and movies so overall I'm pretty satisfied with this company.
Rachael-Anne I.
Jamaica, NY
15 reviews
To be honest, I don't really watch television aside from the daily news, sports, and NCIS: LA. I mean I think we could probably find a cheaper package out there somewhere, but for now I'm alright with our package because we do get most sports games.
victoria H.
Victor, NY
17 reviews
Horrible slow service. Customer service is non-existent. All that they try to do is sell you more services rather than work to solve the problem. Prices are very high, especially given the quality provided. Lucky they are the only provider in town.
jerry c.
Boston , MA
82 reviews
Price is pretty reasonable but the wifi has shut down completely on us multiple times. without any apparen't reason. don't know that it is completely reliable and not the fastest either
Emilie A.
Swanton, OH
3 reviews
I have had excellent customer service with Time Warner Cable! Everyone I have talked to has quickly and efficiently answered my questions. I've used Time Warner internet for over three months and have zero issues since setting it up. I'm very pleased.
Caral J.
Maysville, NC
25 reviews
They are to high for just cable and Internet. And now you have to have a box on the TV that only work when it want to. You never know if you will be able to get your channel you want to watch. If it was not for my special need son I would not have it.
Sophia C.
Center Valley, PA
62 reviews
Kind of slow, and there's always a delay on the "On Demand" or "Free" parts of the TV. I also don't like how there isn't enough room for the box to record my TV shows, but it does the job.
Breana T.
Somerset, KY
37 reviews
Overall, I guess I can't complain too much. My Wi-Fi is good when it works, cable usually never goes out and the home phone is great. It's just too expensive. Unless you are a new customer, you get literally no perks. I've been with them since 2009.
Marquita D.
Greensboro, NC
20 reviews
I like Time Warner over my previous service provider AT&T. They have reasonable prices and good internet speeds. I like the company and service better now than I did when I first got them about 4 years ago. I see myself sticking with them for a while.
Jade M.
141 reviews
There's good and bad if you pay out the wazoo your get decent service but the Internet and on demand will out of nowhere stop working and it takes a few days for them to come and fix it
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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