Time Warner Cable
3.20 / 5 based on 6,960 Reviews
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Time Warner Cable
- "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
I have used Time Warner Cable for my entire life. There have been times when the internet is slow but for the past couple of years, I have had 0 problems! Anytime the internet is acting up, I just call Time Warner and the problem is fixed right away!
Not my favorite. I've been a customer for over a year and have always had issues. Whether it be the cable box randomly restarting, to the internet being spotty, to on demand freezing up... They never have a solution so we kind of just deal with it :/
Internet services is decent, but too expensive. We used to have Time Warner cable, but ditched the cable service because it wasn't worth the extra cost... way too many other, more reasonably priced options. Time Warner customer service is also TERRIBLE.
Horrible slow service. Customer service is non-existent. All that they try to do is sell you more services rather than work to solve the problem. Prices are very high, especially given the quality provided. Lucky they are the only provider in town.
Their customer service is usually not helpful over the phone but in store they are better. Could definitely use lower prices though and would like it if they rewarded loyal customers!
I hate time warner cable. The service is shotty and the customer service is disgusgting. We only have our internet with them because in our area, they are one of the cheapest providers. We discontinued our cable service because of the awful service.
Only internet provider in our area, terrible service. Router needs reset often, customer service is slow, home visits to fix an issue take days. No discount for loss of wifi x 4 days.
Time Warner cable has been going out a lot lately with server issues. Have to reboot box often. It's good to have recorded shows bc I'm often not watching television when shows are on
While their service has always been reliable, their pricing is terrible! Our rate increases EVERY year and they nickel and dime you to death. We are currently looking for alternatives.
To be honest, I don't really watch television aside from the daily news, sports, and NCIS: LA. I mean I think we could probably find a cheaper package out there somewhere, but for now I'm alright with our package because we do get most sports games.
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