Time Warner Cable
3.20 / 5 based on 6,960 Reviews
Top Questions See all 49 Q&A
Time Warner Cable
- "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Price is pretty reasonable but the wifi has shut down completely on us multiple times. without any apparen't reason. don't know that it is completely reliable and not the fastest either
I have the most trouble with this company. The service and signal are poor and spotty. The equipment constantly needs resetting and the customer service people are always foreign and hard to understand. When you call you are on hold forever. Just last week I had an issue that required two phone calls and I was on hold for more than 40 minutes both times.
I only use time Warner because I have no other choice. Our cable service is constantly having issues and we have to reboot our boxes regularly, but sometimes even that doesn't help. Our internet is slow and unreliable. If I could give zero stars I would.
Time warner cable has never given me personally any problems. It is pretty cheap considering what packages you purchase. The quality of channels is great and I can always get the news or emergency telecasting. I definitely recommend over direct TV!
Only internet provider in our area, terrible service. Router needs reset often, customer service is slow, home visits to fix an issue take days. No discount for loss of wifi x 4 days.
I hate time warner cable. The service is shotty and the customer service is disgusgting. We only have our internet with them because in our area, they are one of the cheapest providers. We discontinued our cable service because of the awful service.
It does its job, I am not the biggest fan of their pricing and the customer service hasn't been the best for my apartment complex. The complex is in a contract so we really had no choice.
Time Warner cable has been going out a lot lately with server issues. Have to reboot box often. It's good to have recorded shows bc I'm often not watching television when shows are on
I would not go with time warner if i had other services in my area..they're service is bad and its over charging us! We only have cable and internet and we pay almost $200. its ridiculous that they increase our bill every year. Not sure why either!
To be honest, I don't really watch television aside from the daily news, sports, and NCIS: LA. I mean I think we could probably find a cheaper package out there somewhere, but for now I'm alright with our package because we do get most sports games.
Q & A
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Are there any special promotions to help you save money or any discounts?
What are some good competitors to Time Warner?
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