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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Rose K.
Rose K.
Beverly Hills, CA
11 reviews
Is ok -- maybe not great-- could be faster--it drops sometimes, customer service is good- but could be better-- is the only choice where i live so i guess is good
Blair S.
Blair S.
Louisville, KY
14 reviews
Not a fan of their customer service support. I've had to go to the stores and it's ridiculous. You wait just an hour in line and usually they don't even help you!
Jasmine L.
Jasmine L.
san jacinto, ca
12 reviews
They have the best service in town. I live in a semi small town but there are many cable companies available to us, this has to be the best I have ever been with
Gabby G.
Gabby G.
41 reviews
Very bad service and cut outs very frequently. It's very frustrating to be up late working on artwork to have the internet cut out because their service is down.
Erica A.
Erica A.
Saratoga Spgs, NY
1 review
Time warner sucks. Im.stuck with them cause verizon fios is unavailable in my area. Their customer service is horrible and they are expensive for what they offer
Alex P.
Alex P.
Lake Elsinore, CA
5 reviews
I love going to time Warner Cable because their service is pretty great and they're willing to help you with whatever it is and they have great customer service!
Fabiana S.
Fabiana S.
Forest Hills, NY
40 reviews
I had to go into the store at my mall and I was pleased with the service. I had to exchange my box because it wasn't very fast. I was in and out within 30 minutes
Valerie S.
Valerie S.
Charlotte, NC
48 reviews
The service itself is great- no issues. Their customer service is the absolute worst. It takes forever to get someone on the line and they rarely fix it quickly.
Mikeyia R.
Mikeyia R.
Riverhead, NY
67 reviews
I love Time Warner Cable Optimum is the best thing ever I can watch anything whenever I want to their music channels their activities for kids it is just amazing
Kayla F.
Kayla F.
High Point, NC
9 reviews
I love Time Warner they are the only company we could find with a great wifi plan. Service is a bit sketchy at times but other than that it's great for the price
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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