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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Destiny Q.
Evansville, IN
66 reviews
I have just basic cable and haven't had any problems so far! there always nice when talking to them on the phone and is cheap!
Xóchitl J.
Mebane, NC
31 reviews
Hay buena señal cobertura da buenos megas que es lo realmente importa te es económico y me gusta llevo más de 10 años en twc y ahí seguiré
Tateana P.
Rochester, NY
287 reviews
I think that time warner cable is one of the best cable companies because they are good with customers and take there time with them and they don't charge that much also the cable and Internet is great
Lauren B.
Medina, OH
169 reviews
The service is spotty, and they don't have the best customer service. When it's good and working it's great! When it's bad & we're having issues it's TERRIBLE! But they always find a way to keep us coming back.
Jackie B.
40 reviews
This is ok i could be better i just heard they have formed a merger so it will interesting to see what becomes of this merger I hope it helps to improve the service and provide more channels
Kaylee D.
Bowling Green, OH
56 reviews
I have mixed feelings about Time Warner Cable. They tried to cheat my dad by claiming we had unpaid bills from years ago, so they shut off our service. Their customer service is AWFUL. They refused to come pick up their equipment after we cancelled service, and tried to charge for doing so. However, I recently moved into an apartment and they were super helpful and understanding with my roommates and me about setting up cable in our apartment. We had to use this company because it is the only company my realtors do cable through, but the service was okay and our internet is very fast.
Chelsea B.
Buffalo, NY
26 reviews
Very hard to work with, not very helpful, try to con you into paying for money and rude
Maya G.
Astoria, NY
23 reviews
Honestly, Time Warner is awful. I am only using it because pretty much all of New York City only uses Time Warner. I'm waiting for Verizon Fios to reach my area. Customer service is not good, (I've heard quite a few horror stories), and the service itself is all just meh. In my sister's old neighborhood they would often just shut down the service for hours at a time with no notice.
Sarah H.
10 reviews
I only have them as a provider because there isn't too many options in my area but they have horrible customer service and aren't very helpful. I think that they are not very fairly priced and they jack it up every year. I wouldn't recommend them to anyone unless there wasn't much of a choice.
Jessica A.
Columbus, OH
24 reviews
The service is reliable and the customer service is usually competent, friendly and prompt.

The equipment is sometimes faulty and they often try to raise your rates without notice which sucks.

I'd recommend to others but not over te moon about the company and services
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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