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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,960 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6960)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Jackie B.
41 reviews
This is ok i could be better i just heard they have formed a merger so it will interesting to see what becomes of this merger I hope it helps to improve the service and provide more channels
Victoria F.
86 reviews
Altogether a useful service, although it has reliability issues as well as customer service. Sometimes, channels don't work for no rhyme nor reason, and no one seems to know why (including CSR)
aimee p.
oshkosh, WI
449 reviews
Internet service is great. Cable TV I have had no issues with. Customer service is just okay...have had some issues and would often get frustrated with their customer service reps. Price leaves a lot to be desired...they really need to start dropping their prices...
Jennifer S.
62 reviews
We only really have Time Warner because they have the Dodgers network, and we can't watch the dodgers games on any other provider. Cable is decent. Internet is ok. Customer service is decent.
Will P.
Greensboro, NC
46 reviews
Hate this company. Not enough time or space to truly go into how bad they are but they are a necessary evil. There internet quality is good but everything is overpriced with terrible customer service. Which I didn't need them but it's a must in the modern world
Carrie E.
Avon, NY
131 reviews
Always raising your rates because they can, there is no competition. The service will come & go & their customer service is atrocious. If you want internet & cable you have no other real options.
Jen G.
Portland, ME
9 reviews
My internet speed is never at the levels I pay for, and complaints continue to be ignored. The hardware provided by Time Warner Cable is consistently faulty. Time Warner Cable provides an inferior service and product, and has absolutely abysmal customer service.
Megan D.
Lexington, KY
177 reviews
Time Warner unfortunately has the monopoly where I live. Therefore they do not offer competitive pricing and raise your rates after a year. It is also not the fastest internet I've experienced
Stefanie H.
Pewaukee, WI
52 reviews
TWC does not have some of the features that we had with Direct TV on all of our TV's. I miss being able to record shows in any room, rewinding/fast-forwarding recorded shows in all rooms, etc.
Hannah-Lynn B.
Corbin, KY
10 reviews
It's hit or miss usually with them. I have the Internet only and it's kinda expensive. I haven't had a bad issue with them yet but I know a bunch of people who have. They can be rude though.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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