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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,957 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6957)
Q&A (668)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Carrie E.
Avon, NY
131 reviews
Always raising your rates because they can, there is no competition. The service will come & go & their customer service is atrocious. If you want internet & cable you have no other real options.
Melissa M.
81 reviews
My Internet is fast reliable. I've never had any issues with the company or the Internet its self. I've had to call only once due to something I did and they immediately were able to fix it.
Tiffany Z.
133 reviews
I hate Comcast. However they have spent an ridiculous amount of money to keep competitors out so they can provide horrible customer service, and increase price by 20% every year without losing customers. I can't wait for Google Fiber to come to my neighborhood.
Ashley B.
Glen Burnie, MD
16 reviews
The service is spotty. There are times when my internet just quits working for no reason and they don't know what the issue is. I wouldn't recommend them to anyone who can get something else.
Victoria F.
86 reviews
Altogether a useful service, although it has reliability issues as well as customer service. Sometimes, channels don't work for no rhyme nor reason, and no one seems to know why (including CSR)
Tina W.
Astoria, NY
15 reviews
Time warner is the best provider ive used. verizon and optimum online are two i have had in the past. time warner never makes you wait and is always on time. i never had that with anyone else
Sharon P.
26 reviews
Good cable service provider, there are tons of channels but most are not included in the package. I rather have under 100 channels that are worth watching to. Commercials are the worst part and with that they should lower their fees instead of robbing customers.
aimee p.
oshkosh, WI
449 reviews
Internet service is great. Cable TV I have had no issues with. Customer service is just okay...have had some issues and would often get frustrated with their customer service reps. Price leaves a lot to be desired...they really need to start dropping their prices...
member-13ac4d741
Charlotte, NC
32 reviews
TWC sucks! I regularly have to call them because they have increased our costs without alerting us that specials are ending and/or offering us new discounted packages. We pay for turbo internet and it regularly goes out on us. Would not recommend TWC to anyone!
Anaise V.
180 reviews
We constantly have an issue with either the cable box not working, or certain channels pixelating. Not to mention there's always an issue with our internet connection as well. Terrible service!
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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