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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Hayley B.
Hayley B.
243 reviews
Overall they're pretty good. They're finicky with their internet connection and prices but the customer service has always been really pleasant. And it's great to be able to record stuff!
Veronica R.
Veronica R.
19 reviews
Well, Time warner Cable used to be our go to cable provider! But I'm not sure if it's what location we live in, but service has gone down! The commercial lies, or the techs do! Very rude!
Samantha R.
Samantha R.
New York, NY
25 reviews
I dont use cable that often but when I do I love the fact that Time Warner Cable has made their layout very user friendly and easy to navigate . The price per month isn't too outrageous .
Ashley M.
Ashley M.
Kansas City, MO
64 reviews
I love Time Warner, the whole family has always used them! They always have specials running and they have tons of good channels to choose from! I would recommend Time Warner to everyone!
Stephanie F.
Stephanie F.
29 reviews
They're alright. Products keep giving me issues. I've had to replace the cable and internet modem a few times and it drives me crazy when the internet will randomly cut off when using it
Laiken J.
Laiken J.
Goldsboro, NC
18 reviews
I have had Time Warner cable now for 3 years and have never had a real issue, anything that went wrong has been handled in a timely & professional manner. I'll continue staying with them
Madeline M.
Madeline M.
Overland Park, KS
15 reviews
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Techie Expert
Level 1
Constantly calling to try and sell us more. We are content with what we have. Price is reasonable and the customer service is nice, but we get very irritated with the never ending calls.
Julie T.
Julie T.
Wake Forest, NC
8 reviews
Customer service is the pits. Long line to speak over the phone or in person. Quality of television and internet is not consistent. The only constant is the never ending price increases.
Amber R.
Amber R.
Niagara Falls , NY
97 reviews
Service is mediocre. Internet goes in and out so frequently it's frustrating. I only keep them because there is no other provider in my area. It's definitely over priced for the quality.
Justasia L.
Justasia L.
Cleveland, OH
20 reviews
They get one star only because they offer the highest speed in my area. As soon as another provider is available with comparable speeds and cost I'm switching. Terrible customer service.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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