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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Marissa G.
Marissa G.
San Antonio, TX
5 reviews
Time warner cable has the worst customer service ever. Their product isn't bad but they crazy over charge. If call and complain enough they lower your bill but it's a pain.
Yareni G.
Yareni G.
Anaheim, CA
23 reviews
I just moved to my new apartment in August and stared using time warner and I have to say I like it but don't love it. It's a good service very good wifi but too expensive.
Deborah G.
Deborah G.
Louisville, KY
42 reviews
The service is ok, but the customer service and tech support sucks..and that says something as I work for Charter.
Whenever I call for tech support, I get someone in India.
Bridgette M.
Bridgette M.
Cincinnati, OH
7 reviews
Been Time Warner subscriber for many years. The customer service is one of the best I have ever dealt with. If there is ever an issue the word hard to get it resolved ASAP.
Crystal G.
Crystal G.
50 reviews
I've had service with them for a while now and while it's not always the best it is pretty good service. I think what I pay for what I have right now is a pretty good deal.
Katie J.
Katie J.
Louisville, KY
33 reviews
They're a great company and always are very helpful if something goes out or if I have questions. They answer questions quickly and always solve the problem with no hassle!
Nayeli R.
Nayeli R.
Rialto , CA
47 reviews
I've used it before but I was so used to dish network and the channel package wasn't what I expected. It really didn't work out for me so decided to go back to dish network
Mikayla M.
Mikayla M.
9 reviews
The service goes out all the time, and its hard to keep a strong connection but overall the cable is pretty good and the price isn't so bad. Service however lacks sometimes.
Stephanie M.
Stephanie M.
46 reviews
Great cable provider. I love how it has an app for the provider where I can watch it on my laptop or iPad. The customer service is nice as they are always open to help out.
Laura M.
Laura M.
Palmdale, CA
26 reviews
Overall it's a good service. Easy to navigate the channels. But, I hate that they don't always have everything on on-demand. Or episodes go missing. And it's too expensive.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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