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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
stacie g.
Kettering, OH
40 reviews
Techie Expert Level 1
I think Time Warner can be a little pricey but once you tell them you're switching services they will negotiate with you. Every experience I've had with their customer service has been pleasant
Jessica B.
San Antonio, TX
52 reviews
Techie Expert Level 1
For the most part this company is ok.. But the constant problems with my Internet cutting out is annoying.. For $165 a month (phone, internet, and cable) the Internet should run a lot smoothr.
alejandra l.
El Paso, TX
23 reviews
I like time warner cable its easy to connect easy to use snd it has a lot of channels.. Costumer service is great and they snswer really quick.. The only con is that sonetimes the signal goes out.
Emily F.
Durham, NC
13 reviews
Acceptable service, although we have noticed slower speeds here and there. Haven't had a bad customer service experience, but then again, we haven't had any customer service experience with them.
Michelle F.
Albany, NEW YORK
44 reviews
Always great service and you can't beat the prices in the more populated areas. I've been with TIme Warner for two years now and customer service has always been very helpful the few times I did have to call. I like that I can get my internet and cable from them
Amber S.
Lancaster, CA
41 reviews
Time warner is who I use for my monthly wifi services I'm happy that when after the promo rate expires I call and they will lower it back to another 6 months lower rate for me with no hassle
Regina L.
Port Neches, TX
18 reviews
I have had very few problems with my Time Warner Cable and when I do the service is great and the service techs are always very helpful and answer any questions that I may have. The price is comparable to other competitors. I would definitely recommend to others.
Tiffany Z.
133 reviews
I hate Comcast. However they have spent an ridiculous amount of money to keep competitors out so they can provide horrible customer service, and increase price by 20% every year without losing customers. I can't wait for Google Fiber to come to my neighborhood.
Stefanie H.
Pewaukee, WI
52 reviews
TWC does not have some of the features that we had with Direct TV on all of our TV's. I miss being able to record shows in any room, rewinding/fast-forwarding recorded shows in all rooms, etc.
Anaise V.
180 reviews
We constantly have an issue with either the cable box not working, or certain channels pixelating. Not to mention there's always an issue with our internet connection as well. Terrible service!
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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