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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Tina W.
Tina W.
Astoria, NY
15 reviews
Time warner is the best provider ive used. verizon and optimum online are two i have had in the past. time warner never makes you wait and is always on time. i never had that with anyone else
alice c.
alice c.
66 reviews
I really enjoy using time warner cable as i have been using for years. i switched it to at&t a couple years ago but ended up switching it back. i love their customer service and their product
Joshua M.
Joshua M.
Brunswick, OH
15 reviews
Service isn't always the best but I've had worse.
Most cable companies aren't very great and I've heard some terrible things about Time Warner, but I've mostly had good experiences with them.
Jennifer S.
Jennifer S.
62 reviews
We only really have Time Warner because they have the Dodgers network, and we can't watch the dodgers games on any other provider. Cable is decent. Internet is ok. Customer service is decent.
stephanie d.
stephanie d.
Wahiawa, Hi
203 reviews
hate their service, but the only that provides around us aint that something!! goes out during shows often, internet seems great at first and slows down drastically. expensive for no reason.
michelle z.
michelle z.
Los Angeles, CA
20 reviews
Customer service needs to improve. Takes an hour ti get through the customer service line. Also the wifi at home isn't so good. We had to buy a wifi extender to geg signal all over the house
Danielle T.
Danielle T.
Niagara Falls, NY
56 reviews
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Techie Expert
Level 1
Service is great. Barely any issues. But their customer service can definitely be improved. You always get different answers and I've had a lot of billing issues due to uninformed employees.
Marcy C.
Marcy C.
Los Angeles, CA
60 reviews
Time warner is always hit or miss. It's a love hate kind of relationship. It goes out more then I would like to have to deal with however their customer service is pretty quick and efficient
Michelle M.
Michelle M.
Canfield, OH
55 reviews
We are so happy we switched to time warner cable. We never lose signal, they are always very attentive if there is ever a problem or question we have and the services provided are excellent.
Melissa M.
Melissa M.
81 reviews
My Internet is fast reliable. I've never had any issues with the company or the Internet its self. I've had to call only once due to something I did and they immediately were able to fix it.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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