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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kristin K.
Mayfield Hts, OH
16 reviews
TWC has come along way. They are responsive when I call and patient when I need them. Their price point is high and Internet not as fast as advertised. I love being able to watch on my iPad though.
Alexis W.
El Paso, TX
20 reviews
The customer service is wayyyy better thank goodness. I love that they have the option to chat via computer instead of having to call. I love the package deals, I just wish their prices were lower
Glenda M.
256 reviews
Time Warner Cable is my cable, land line and internet provider. I had problems with my phone and internet so I set an appointment with them and they actually arrived on time and fixed the problem.
Britney C.
Florence , AL
10 reviews
Techie Expert Level 1
Always can depend on my internet connection with TWC. If there's an issue I've always been able to easily reach them. But you defiantly pay for what you get. To me it's a little pricey, but worth it.
Stacey A.
Laurelton, NY
81 reviews
Not a big fan of time warner cable, i used to have verizon and i am truly thinking about switching back, i feel like I'm over paying for channels i never watch and the channels i do watch are extra
Lisa M.
14 reviews
We signed up when they were doing one of their Triple play discount packages. We had to sign a contract and after the first year our bill almost tripled. While we have never had a problem with our service, we are currently looking to discontinue due to the monthly cost.
Shamaine D.
Durham, NC
31 reviews
I honestly don't like much about TWC. The internet is very slow, and the cable is sub par. We only still have it because we don't really see any other options that offer anything better in the area.
Yessenia M.
New York, NY
19 reviews
If I could change providers I would they charge way too much money have way too many outages and I've been a customer for over 30 years and you can't even get a discount for being a loyal customer
Sara A.
62 reviews
Love using this provider they are absolutely the best, we used to have directtv and we would find fees added every month but with time warner cable i feel like we get BETTER service for much less $$
perla g.
Whittier, CA
22 reviews
Have had it foe 2 months I use to have direct TV for the past 5 years but their cost went up and up. So far I'm liking this cable company but I do feel they don't have the same selection of programming as direct tv. Time will tell if the change was for the better or not
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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