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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Emily F.
Emily F.
Durham, NC
13 reviews
Acceptable service, although we have noticed slower speeds here and there. Haven't had a bad customer service experience, but then again, we haven't had any customer service experience with them.
Carrie E.
Carrie E.
Avon, NY
131 reviews
Always raising your rates because they can, there is no competition. The service will come & go & their customer service is atrocious. If you want internet & cable you have no other real options.
Nerecia K.
Nerecia K.
Jamaica, NY
26 reviews
Internet cost is expensive and the speed is not very fast. I had them for cable service and i cancelled due to how expensive they were for basic cable. I only kept the internet because i need it.
joanna m.
joanna m.
Los Angeles, CA
34 reviews
Its an ok service sometimes its kind of slow I have been with this company for more than a year and they recently raise my bill I'm thinking about switching due to the low quality and higher price
richelle r.
richelle r.
Dunkirk, NY
15 reviews
Love Time Warner Cable I think it's better than Directv or any other carrier there's always movies on and awesome TV shows it's probably the best service that I've ever had so it's just I love it
Morgan P.
Morgan P.
150 reviews
This is the cable I have at my apartment complex and i guess it is good! I think they get it because it is cheap. I just wish there were more channels and options for recording shows and whatnot.
Stacey D.
Stacey D.
Twin Falls, ID
70 reviews
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Techie Expert
Level 1
Waaaay overpriced for the services! I hate paying for services that just don't seem worth it, but you're left with so few options is basically your only choice. Some key channels are missing too.
alejandra l.
alejandra l.
El Paso, TX
23 reviews
I like time warner cable its easy to connect easy to use snd it has a lot of channels.. Costumer service is great and they snswer really quick.. The only con is that sonetimes the signal goes out.
Bev D.
Bev D.
Belton, MO
57 reviews
We recently switched over to Time Warner Cable from Direct TV and I can honestly say that our cable has improved vastly they are still working on our internet but yes it is quite the Improvement
Jackie M.
Jackie M.
Charlotte, NC
44 reviews
Time warner is too expensive for the service, and cable box is always out of service requiring tech support. Outage is on a daily with no compensation. Customer service is unaware of many issues
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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