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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Esther K.
Woodside, NY
8 reviews
Internet is super slow, goes down occasionally for no reason and I feel like it's expensive for no good reason. It's always disconnecting and leaves me aggravated at how terrible the service can be.
Rebecca V.
Neenah, WI
152 reviews
I've had Time Warner in both my current and last residence and neither place did I receive acceptable intent even though I am paying for the highest speed. The cost is way too high for something that hardly ever works.
Amber R.
Louisville, KY
63 reviews
Great at sending someone out to help with problems even gave me a booster signal box because my basement wasn't getting all the channels. Great packaging price and the promotion prices are awesome.
Emily W.
Cincinnati, OH
71 reviews
Techie Expert Level 1
It is okay. it works for what we need it for, but i feel like the on-demand stuff is rather slow to load. it is also definitely overpriced because they have a monopoly in my area which i think its a rip off. i am currently greatly considering getting rid of cable completely.
Priscila R.
71 reviews
Techie Expert Level 1
Really good internet and speed ! I use my ps3 my phone my husband phone and it keeps with a good speed ! the custumer servise i don't like it too much ! It is affordable ! it meets my expectations !
Jennifer C.
Winchester, KY
34 reviews
I give one star because time warner cable doesn't work like it should. I am always losing all my channels. And my on demand is never working. Their customer service doesn't get anything done either.
Carmen T.
27 reviews
Techie Expert Level 1
I've always had a great experience with them. When we move they come out to the new place and make sure everything is going smoothly and they are always willing to help if i should have questions.
Michelle G.
Los Angeles, CA
57 reviews
Im not a big fan of twc even though i have it. I have to call every other month to get them to reconnect my internet cuz the signal is so slow. I cant stand this company but i can't get any other.
Shelby T.
Raleigh, NC
26 reviews
I have been using Time Warner Cable for almost 3 years now. I am lucky I do not have any more issues that I already do, their customer service is horrendous. Too expensive for what the service is.
Danelle B.
Lebanon, OH
15 reviews
I enjoy TWC but I don't like how to don't have options, such as only paying for what you watch. They also raise the rates somewhat regularly and treat new customers better than long time loyal ones
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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