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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Citlali D.
Citlali D.
Costa Mesa, CA
191 reviews
I do not like time warner they have horrible customer service as well as TV service. I live in a military base and that's the only company that gets service here otherwise I would not be a customer
Melissa M.
Melissa M.
HARBOR CITY, CA
63 reviews
Have been using TWC for a long time. service is so so had problems in the past with the cable going out and the internet being spotty. so far its been good recently. just wish prices weren't so high
Britney C.
Britney C.
Florence, AL
10 reviews
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Techie Expert
Level 1
Always can depend on my internet connection with TWC. If there's an issue I've always been able to easily reach them. But you defiantly pay for what you get. To me it's a little pricey, but worth it.
Sonya B.
Sonya B.
Brooklyn, NY
99 reviews
AWFUL. The only reason we use it is because Verizon Fios isn't available in our area. The customer service is great but, they can't make up for all the outages and issues we have with our internet.
cassandra e.
cassandra e.
Wilmington, OH
3 reviews
Strong internet speeds and wide range of coverage in my hometown. Easy to operate home site for use of paying bills electronically. However, customer service at times can leave a bit to be desired.
Kristin K.
Kristin K.
Mayfield Hts, OH
16 reviews
TWC has come along way. They are responsive when I call and patient when I need them. Their price point is high and Internet not as fast as advertised. I love being able to watch on my iPad though.
Danelle B.
Danelle B.
Lebanon, OH
15 reviews
I enjoy TWC but I don't like how to don't have options, such as only paying for what you watch. They also raise the rates somewhat regularly and treat new customers better than long time loyal ones
shelby r.
shelby r.
Springfield, OH
38 reviews
I hate TWC. Unfortunately I live in an apartment where this is the only cable company I have access to. I have had countless issues with this service ripping me off. they are nothing but a monopoly
Tia J.
Tia J.
Charlotte, NC
13 reviews
It came as part of my apartment package and i don't have a choice. Internet is fine but the cable is bad and is always out. thankfully i use online viewing like hulu and Netflix so it doesn't matter
Lynnette M.
Lynnette M.
San Antonio, TX
63 reviews
For the most part, Time Warner works well for my internet service. It gives out every now and then but I think that has to do with my location. Nonetheless, they are always so helpful on the phone.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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