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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Jennifer W.
Oneida, NY
5 reviews
Horrible service and support. Internet randomly stops working, every superbowl the Cable wont work for a good 3-5 minute. Al around not happy with this product but it is the only one offered in my area
Jennifer L.
Lincoln, NE
22 reviews
Personally, they are way overpriced, we have issues with our cable disconnecting quite frequently, we can't seem to get a representative on the phone in under 1/2 hour, and we generally are not happy with Time Warner. If we had someone else in the area to switch to, we would.
Tanna L.
Kyle, TX
107 reviews
They are ok. The customer service sucks. We used to use them more then just internet but it got to point with our cable having way to many problems that we stopped. So, we only have them for internet.
Candy R.
Wilmington, NC
4 reviews
I have had nothing but the best from Time Warner!!! They were on time, worked quickly and well. They took the time to explain things to me. They answered all questions I had. They were very friendly!
Heather M.
37 reviews
They have good deals for cable and Internet and even phone services which are nice. I've had them for many years now and have not had too many problems. They offer lots of channels and good qualities
Alexandra R.
Fort Hood
101 reviews
I love having time warner cable it's great and I get a lot of channels. The only thing I don't like is that I sometimes don't have signal. I think the price is affordable since I have a bundle package.
Erica T.
7 reviews
Love that they currently have no data cap which is why we changed from our previous service provider, customer service has been okay, they installation process was short but they did not do a clean job with running the wires, the internet has been a little slow but it works
Madeleine R.
Brooklyn, NY
35 reviews
Don't like this service. Horrible technicians have come to my house and refused to set up the internet because they couldn't figure out where to hook it up. Not really great with customer service, not very fast or reliable internet. Mine goes out all the time. Do not recommend.
Kristi M.
86 reviews
Techie Expert Level 4
I pretty much only use this because it's available in my area and I don't want verizon or dish. I think it's ridiculously expensive and if I had a better choice I would change it in less than a second.
emily n.
Moravia, NY
24 reviews
Alright service. the customer service is very good but the wifi is AWEFUL. it is fairly affordable and kind of worht the money. Part of the company met my expectations and the other half didn't because of the wifi. i would recommend it to others if you rnot looking for good wifi.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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