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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Breanna J.
Louisville, KY
74 reviews
Not super satisfied. We seem to have cable issues often with this company but the customer service is fair. There is a wide range of channels which is nice and it has on demand which i find convienant.
Sylvia P.
Aberdeen , SD
279 reviews
Techie Expert Level 4
It's been awhile since I used this provider but from what I remember the Internet was fast but it was expensive. Another con was the setup fee. Customer service was pretty nice and usually very helpful.
Vanessa E.
Bakersfield, CA
44 reviews
Didn't let me chose my cable which is Brighthouse. We use to have time warner but they moved out of city. All cable is the same to me. Customer service okay. Some people rude others nice. Not much else
Racheal F.
Killeen, TX
61 reviews
It's an okay service, I mean it's not worth all the money we have to pay but hey I need it to watch tv and for the internet because this it the only provider that provides the internet and the tv package
Kristi M.
REVERE, MA
86 reviews
Techie Expert Level 4
I pretty much only use this because it's available in my area and I don't want verizon or dish. I think it's ridiculously expensive and if I had a better choice I would change it in less than a second.
Pacelli I.
Austin
4 reviews
Internet works well, lots of TV channels. However, navigating any of their websites or apps is a horrific experience. As a telecom company you think their interface would be more user-friendly but that couldn't be further from the truth. Just paying your bill is a nightmare!
Monica P.
Staten Island, NY
45 reviews
It's sad that my neighborhood is only allowed to have time warner cable. The deal is just OK and the service is awful with awful internet service as well. If you have a choice, don't pick time Warner
Madeleine R.
Brooklyn, NY
35 reviews
Don't like this service. Horrible technicians have come to my house and refused to set up the internet because they couldn't figure out where to hook it up. Not really great with customer service, not very fast or reliable internet. Mine goes out all the time. Do not recommend.
Marlika C.
Springfield, OH
66 reviews
Customer Service is terrible! Every time I have a request or complain, whether it is your fault or theirs, there is no resolution. While the prices are affordable, I cannot accept bad customer service.
Andrea M.
Oxnard, CA
19 reviews
I love how they have on demand I can watch most of my shows anytime I want also love the app that you can get on your iPhone android I can watch TV on my phone when I'm connected to my home Wi-Fi and also I can use my Ruku TV with the Time Warner cable app and get free cable
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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