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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Erica T.
7 reviews
Love that they currently have no data cap which is why we changed from our previous service provider, customer service has been okay, they installation process was short but they did not do a clean job with running the wires, the internet has been a little slow but it works
Our N.
Menomonee Falls, WI
37 reviews
Sometimes the Wifi can be a bit touchy. I really like how you have playback with most TV shows but wish you were able to view more a season's episodes that recently aired. It has some good things but not always the best reliability. . . Don't have the phone service any more.
Jennifer W.
Oneida, NY
5 reviews
Horrible service and support. Internet randomly stops working, every superbowl the Cable wont work for a good 3-5 minute. Al around not happy with this product but it is the only one offered in my area
C G.
Emerald Isle, NC
14 reviews
Cable is too expensive and if I didn't need the internet I wouldn't have it. I can't remember the last time I used it. We do record a few educational shows for our son but we don't watch any TV during the day. The only good thing I can say is that it is better than AT&T cable.
Aly V.
New York, NY
12 reviews
I HATE Time Warner Cable and wouldn't recommend to anyone who isn't forced to use it like I am. The service is always wonky- I have to reset my cable and internet at least once a week. I call their customer service line more often than my own parents. What a waste of time!!!
Angel C.
167 reviews
I have Time Warner Cable but only because it's the only cable provider for my neighborhood. I'm not too thrilled with them but they are okay I guess at least I can watch cable TV when it's not freezing up
Christine D.
192 reviews
Techie Expert Level 2
I've had twc for years and have had issues with them. I'm the type of person. That doesn't like change so I haven't switched over to anyone else. I would get u verse but they don't offer it in my area.
Krystle M.
6 reviews
We've never really had trouble with our tv. Always get great reception and Internet is our issue. They are usually good about crediting is when it's out and they can't fix it while on the phone with us
Elyssa K.
Irving, TX
83 reviews
Most of the time the Internet is really slow and loses connection for no reason. And when you call they make an appointment for all day so you pretty much have to be there until they decide to show up.
Ashley G.
Winston Salem , NC
115 reviews
Horrible internet speeds and reliability and not such nice folks there all the time. Requires too much attention - especially for something you want to give NO ATTENTION TO AT ALL. And expensive too.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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