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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,957 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6957)
Q&A (668)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Jackie F.
Amelia, OH
33 reviews
Internet service is excellent!! I hav had their cable service in the past, but it's lousy and too expensive. Not to mention they are like Comcast cable and their cable prices go up every month. They say it's taxes, but how can they go up each month when you use the same service?
Ariel T.
Lexington, SC
27 reviews
The customer service is getting better but they still haven't come out to fix my guest room TV to figure out why we don't have our basic cable running through there. Oh and they also left my cable lines out for three weeks when they said they would be back the next day to bury it
Vannesa N.
Los Angeles, CA
332 reviews
I love this cable company and I also have wifi with them and it's great there customer service is absolutely wonderful very professional I will absolutely recommend this company they are the best out here
Amanda G.
Fort Rucker, AL
33 reviews
We live in a remote area where we have only 2 options for Internet service. Time Warner was the best we could find. Price was is on the high side, customer service is sub par, and service is off and on.
Courtney D.
Kendall, NY
15 reviews
The cable itself isn't bad. The company tends to be pricey especially if they are a monopoly in the area. They have a problem keeping internet speed up to the rate you are paying. Overall they are a good service but their customer service and the way they handle business isn't great.
Jacklyn N.
31 reviews
It's not the best and it's not the worst. For some reason, the Internet cuts off whenever someone uses the microwave. It's a bit too pricy for how it functions too. It lags out often or even disconnects.
Sherrie H.
8 reviews
We had a bundle package of Internet,cable and landline for 20 plus years. They kept raising the price and raising the price so we finally dropped them and went to Directv. They need to have better value on the product it is really expensive. At this time I would not recommend them
Sarah B.
Franklin, LA
194 reviews
When i had time warner cable it was good i used to like. But now, omg it seems like it got worse, you can never get anyone to help you, customer service sucks, they put you on hold forever-i could go grocery shopping come home and i would still be on hold. and omg the prices are insane.
Heather V.
Dayton, OH
29 reviews
I have no other options besides time Warner or else I'd switch. Terrible customer service. Never can find me in their system. Internet drops out constantly. Absurd price changes on my bill for no reason.
Lorena r.
Lomita, CA
83 reviews
sometimes the connection sucks. but overall, I like that it has a good on demand stuff. I used dish before and honestly it's a step above dish for a lower price. will probably stay a time warner customer
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
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