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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Jamie Michelle H.
Jamie Michelle H.
Los Angeles, CA
13 reviews
I love Time Warner cable I've been with them for the past six years I haven't had any major issues with them I'm up SAST with on-demand the fact that you get all of the new updated movies I think is brilliant
Andrea S.
Andrea S.
34 reviews
TWC is really a poor company. Customer service is occasionally okay, but more often than not it is a big old let down. I want to get rid of the home phone, but they say my price will go up if I do. Ridiculous
Stephanie T.
Stephanie T.
24 reviews
I like time warner because the service is usually pretty good. The one service that I find acts up the most is the on demand feature. Sometimes I have to reset my box in order for the on demand to work again.
cristina d.
cristina d.
Brownsville, TX
29 reviews
I have cable, internet and the landline with time warner. Love the cable but for some reason the internet shuts off regularly and when that shuts off so does the landline and it takes forever to turn back on.
Melissa M.
Melissa M.
Victor, NY
52 reviews
I like time warner cable but it is very expensive. We have had so many problems with this product. When I want to use demand it does not always work. The Internet can be slow and goes in and out all the time.
Seth P.
Seth P.
Brookfield, WI
19 reviews
Customer service has always been good to me, if I ever have a problem they're there to fix it.

On the downside, our service has gone out twice because they have the wrong address on file and refuse to fix it.
Zuri R.
Zuri R.
Edinburg , TX
186 reviews
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Techie Expert
Level 3
After having ATT gor 10 yrs, their poor service and high prices pushed me away and it was the best thing they could have done because ever since then TIME WARNER CABLE IS MY #1 strong going for 3 yrs straight
Leighann M.
Leighann M.
Loch Sheldrke, NY
99 reviews
I'm on the fence about twc my service goes in and out I call they come and fix it but the problem is still here I get WiFi when it feels like another thing is the price it always going up and way to expensive
Angel J.
Angel J.
McKee, KY
53 reviews
I use them through my universities campus and the wireless is so bad I'll lose signal while I'm doing something and it's terrible I pay how much out of my tuition for this and they can't get a better provider
sapphire c.
sapphire c.
281 reviews
I love using time warner because of the fact it is the best company where I live. The price is also very good for Internet and cable so it's affordable for the average person I would recommend it to everyone.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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