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Time Warner Cable

BY TIME WARNER CABLE #4 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,958 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6958)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Autumn S.
Fort Worth , TX
30 reviews
I like that time warner is much less expensive than the competition but sometimes I find their customer service and Internet service lacking. I've had more issues with my connection going in and out with TWC than any other provider I've used, but in the end the cost has kept me with them.
Jazmin R.
Brooklyn, NY
15 reviews
Love time warner cable , but I wish the Internet service was better in my area , I have the fasted speed available and it takes really long to open up a page !! Other then that time Warner has great services
Amelia H.
Columbus, OH
14 reviews
This Is an OK provider. I have had some issues with pricing & bills being wrong & the customer service is not always the nicest ones to talk too. They are the provider in the area so I have to use them but it gets the job done and my internet is always fixed quickly when I have issues.
Mari S.
Evansville, IN
12 reviews
Their rates are fair for a college town, but the connection absolutely sucks. We have the second highest package and I couldn't even stream netflix when I was the only one home. We finally got fed up with it not working and contacted support. They sent someone out the next day and found that there was a problem on the pole and now our internet works great. They had great customer service with our issue.
Cassie S.
Indianapolis, IN
60 reviews
Time Warner saved me when AT&T wanted to screw me over during a move. They have lowered the price of my plan any time I asked, and I've always had my cable and Internet on and working with them. Haven't had an issue.
Sol K.
56 reviews
Unpleasant costumer service, interruptions in internet, extremely high prices and inconsistency in speed given. We pay for 60 Mbps and sometimes we get 100 Mbps (which is awesome) but sometimes we get 10 Mbps which is not ideal at all. And it can last for a while and be slow for a few days.
allison G.
22 reviews
Time Warner Cable is very expensive! I don't have much to choose from where I live and this was already out of out price range to begin with! After a year it almost doubled! When we tried to cancel they wanted to charge us even more! I don't watch much TV so it isn't worth it to me!
Sara J.
Killeen, TX
21 reviews
I don't like TWC at all but right now, it is the only provider in our area. The internet is spotty when it does work, even with the highest speed they offer. If you want to lower your bill, they make you stay in your current package because dropping services would cost MORE! Ridiculous!
Susan S.
Cicero, NY
14 reviews
They are annoying as anything, but they are significantly cheaper if you ONLY WANT mediocre internet. My husband and I like what we pay because we don't want a cable bundle or anything. Just a cheap internet bill. Verizon fios is tempting, but we are not ready to shell out that money.
chelsea a.
Temecula, CA
84 reviews
Time warner sucks! i really hate this company! customer service is great btt the product just sucks! the only reason why i have time warner is because my apts have a contract with them and its automatically comes with are place.internet is slow as hell and the TV is always going in and out!
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