Time Warner Cable
3.20 / 5 based on 6,960 Reviews
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Time Warner Cable
- "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
I like their prices so far. I got the bundle deal with cable, WiFi, and a home phone. I never have problems with the WiFi. I never use the home phone. Sometimes the cable gives me problems but nothing major.
I think TWC is great. My bill has always been cheap. I think it's so much better than dish. Customer service is fast and very easy. The only con is when I go pay my bill in person there is a very long line.
My wifi is always lagging when my husband plays online. Weather it be his phone or on his ps4. Streaming is ok. Like I said it kind of lags, but over its good. Customer service I haven't had any issues yet
Time Warner Cable is very expensive! I don't have much to choose from where I live and this was already out of out price range to begin with! After a year it almost doubled! When we tried to cancel they wanted to charge us even more! I don't watch much TV so it isn't worth it to me!
This Is an OK provider. I have had some issues with pricing & bills being wrong & the customer service is not always the nicest ones to talk too. They are the provider in the area so I have to use them but it gets the job done and my internet is always fixed quickly when I have issues.
I like that I can use fast internet. I t is important for my kids so they can game, you tube, and music. I like it so I can get my work and school done. I also like the caller ID feature on the television, it is super convenient. Also I like that I can DVR the shows I want to watch later.
Their rates are fair for a college town, but the connection absolutely sucks. We have the second highest package and I couldn't even stream netflix when I was the only one home. We finally got fed up with it not working and contacted support. They sent someone out the next day and found that there was a problem on the pole and now our internet works great. They had great customer service with our issue.
They are okay I think they are being bought out though at least that's what a letter we received from them stated? I am not sure. They have good quality cable and Internet services and it's reasons in price
I like that time warner is much less expensive than the competition but sometimes I find their customer service and Internet service lacking. I've had more issues with my connection going in and out with TWC than any other provider I've used, but in the end the cost has kept me with them.
Customer service is either really good or they are really horrible. During the day, it's hard to find something decent to watch. They are pretty expensive for what They provide and the bill keeps going up.
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