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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Renee H.
Mechanicville, NY
2 reviews
Horrible customer service and horrible internet service. I have had them come out multiple times to fix service randomly dropping and they can never seem to get it right.
Heather H.
29 reviews
I would prefer another company
They promise promotions then never give them to you
The customer service is terrible and you will get nowhere if you don't speak to a super
Veronika T.
Portsmouth, NH
10 reviews
Decent choices but pricing packages are not flexible enough, online usage is not very intuitive for first time users. Just another cable company with monopoly in our area
Hanna T.
Asheboro, NC
34 reviews
Cable works fine. The installer was extremely friendly and I was beyond impressed with his customer service. Our internet speed keeps up with all of our technology needs.
Jessica R.
Wyoming, NY
15 reviews
Time Warner Cable I have had for about 3 years on and off. I feel their pricing is high, and the service is often glitchy, however, their customer service is always good.
Sheina A.
Brooklyn, NY
82 reviews
I'm sorry to say there service is bad like the channels they have are repeats and the internet keeps disconnecting we took it back got a new one and still the same thing.
Ashley T.
Kansas City, MO
87 reviews
Well honestly not that great!! My Internet is always going out & I pay 115 for the "best" Internet. .. I have had a lot of issues with them charging me extra on my bills..
Tiffany M.
Staten Island, NY
55 reviews
I hate Time Warner. It's over priced and the service sucks. The Internet is slow. Customer service is terrible. But when it comes to paying your bill they will harass you
Laura N.
70 reviews
Terrible customer service. The bill changes in cost from month to month despite nothing changing as far as service. They have a monopoly in my area and do what they want.
Holly L.
North Conway, NH
29 reviews
I would love it if they didn't keep upping the prices of everything it seems every month, the charges for having stuff is ridiculous. I am looking into other companies...
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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