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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Yessenia M.
Yessenia M.
New York, NY
19 reviews
If I could change providers I would they charge way too much money have way too many outages and I've been a customer for over 30 years and you can't even get a discount for being a loyal customer
April M.
April M.
N Hollywood, CA
164 reviews
Have had Time Warner for years now with DVR service in 2 rooms. I did manage to get a rep on the phone one day that cut my bill in half. Debating getting my cable and telephone though them as well
Kristina J.
Kristina J.
Spring, TX
26 reviews
After being a AT&T Uverse customer for years, we switched to xfinity. Due to AT&T constantly raising prices, I wanted to switch to a company that didn't price gouge their customers. So far so good
Maggie G.
Maggie G.
Winston Salem, NC
41 reviews
OK ser cf ice. For most part service is consistent and good. Good price, cheaper than others companies we have used in the past. If we call with a question or problem we get it handled immediately
Elizabeth J.
Elizabeth J.
Hyattsville, MD
27 reviews
If you are looking for a reputable cable company fostered in customer service. If i am having an issue with my service i can always call them and count on them to come on out and get the job done.
Kelsey L.
Kelsey L.
Pittsburgh, PA
69 reviews
It's more expensive than I want it to be, but what isn't? The DVR has a lot of space and the guide is easy to use. I've been pleased and have kept the service while most of my friends ditch cable.
Alexandra C.
Alexandra C.
Van Wert, OH
8 reviews
I love their customer service, they are always so nice and try to figure out what i need, if they don't know they get me to someone who does know the answer or could steer me in the right direction
Glenda M.
Glenda M.
253 reviews
Time Warner Cable is my cable, land line and internet provider. I had problems with my phone and internet so I set an appointment with them and they actually arrived on time and fixed the problem.
Michelle G.
Michelle G.
Los Angeles, CA
57 reviews
Im not a big fan of twc even though i have it. I have to call every other month to get them to reconnect my internet cuz the signal is so slow. I cant stand this company but i can't get any other.
Shelby T.
Shelby T.
Raleigh, NC
26 reviews
I have been using Time Warner Cable for almost 3 years now. I am lucky I do not have any more issues that I already do, their customer service is horrendous. Too expensive for what the service is.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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