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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Elizabeth J.
Elizabeth J.
Hyattsville, MD
27 reviews
If you are looking for a reputable cable company fostered in customer service. If i am having an issue with my service i can always call them and count on them to come on out and get the job done.
Allyson G.
Allyson G.
Erie, PA
23 reviews
Our Internet cuts out daily. their customer service is atrocious, once in a blue moon you get someone decent but most of the time to u don't if there was another option in our area we would switch
Alexandra C.
Alexandra C.
Van Wert, OH
8 reviews
I love their customer service, they are always so nice and try to figure out what i need, if they don't know they get me to someone who does know the answer or could steer me in the right direction
April M.
April M.
N Hollywood, CA
164 reviews
Have had Time Warner for years now with DVR service in 2 rooms. I did manage to get a rep on the phone one day that cut my bill in half. Debating getting my cable and telephone though them as well
Lacey S.
Lacey S.
Sellersburg, IN
38 reviews
Time warner is one of the only companies that reach our area. It can be frustrating because our wifi goes out often and we must reset it. Our bill also goes up periodically and we must call them.
Jenny W.
Jenny W.
47 reviews
I have always used time warner never used anything else. They atre in call 24-7 if you ever have any issues or questions. They have heresy customer service and ate very eager to help in every way
Emily F.
Emily F.
Durham, NC
13 reviews
Acceptable service, although we have noticed slower speeds here and there. Haven't had a bad customer service experience, but then again, we haven't had any customer service experience with them.
alejandra l.
alejandra l.
El Paso, TX
23 reviews
I like time warner cable its easy to connect easy to use snd it has a lot of channels.. Costumer service is great and they snswer really quick.. The only con is that sonetimes the signal goes out.
Carrie E.
Carrie E.
Avon, NY
131 reviews
Always raising your rates because they can, there is no competition. The service will come & go & their customer service is atrocious. If you want internet & cable you have no other real options.
Sydney S.
Sydney S.
181 reviews
I'd say this is hit or miss, we have the box & sometimes the channels don't come in, or they say "will be available shortly" & you have to shut your box off & turn it back on which is frustrating
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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