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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Justasia L.
Justasia L.
Cleveland, OH
20 reviews
They get one star only because they offer the highest speed in my area. As soon as another provider is available with comparable speeds and cost I'm switching. Terrible customer service.
Stephanie F.
Stephanie F.
29 reviews
They're alright. Products keep giving me issues. I've had to replace the cable and internet modem a few times and it drives me crazy when the internet will randomly cut off when using it
Madeline M.
Madeline M.
Overland Park, KS
15 reviews
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Techie Expert
Level 1
Constantly calling to try and sell us more. We are content with what we have. Price is reasonable and the customer service is nice, but we get very irritated with the never ending calls.
Katherine H.
Katherine H.
Hartsville, SC
27 reviews
I liked having Time warner cable, but the cost of ours kept going up and up, so we had to switch. We have Direct TV now and I like it a lot more (plus it has a better price to go with)!
Morgan P.
Morgan P.
Ocean Isl Bch, NC
68 reviews
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Techie Expert
Level 1
I'm from a small town where everyone uses Time Warner Cable. Never have had any problems with the service even in times of bad weather. Good customer service which is always a plus too.
Ebony C.
Ebony C.
Texas
15 reviews
Been using time warner services for years and its been extremely bumpy along the way. They can never get my bill correct they always add extra charges and my cable boxes always mess up.
Carolyn G.
Carolyn G.
Louisville, KY
33 reviews
Our experience with Time Warner has been mixed. It takes them rather a long time to respond. We were recently supposed to get faster service (in computer terms) but th at didn't happen.
Joyce B.
Joyce B.
Jacksonville, NC
8 reviews
Time warner is horrible. I would never recommend it or use it again. It's not worth the price. No it did not. Customer service on a scale 1-10 I would say a 4. Expensive for what u get.
Arianna W.
Arianna W.
Locust Valley , NY
5 reviews
Horrible customer service and expensive.. they tried to up sell me but when I informed them of a price my neighbors were paying for the same service only then did they change their tune
Sarah E.
Sarah E.
385 reviews
Service itself is good just watch your bill. They have upped my internet without warning and for no reason. I've made no changes and no moving. Pretty crooked big company in my opinion.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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