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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Justasia L.
Justasia L.
Cleveland, OH
20 reviews
They get one star only because they offer the highest speed in my area. As soon as another provider is available with comparable speeds and cost I'm switching. Terrible customer service.
Mike W.
Mike W.
Otisville, NY
1 review
TWC needs a complete overhaul. They forget about the customers that have made them what they are today. Rising prices constantly, if I had another option, would drop them immediately!!!!
Kaitie F.
Kaitie F.
Cayce, SC
125 reviews
Time warner is always the worst. The constant bill raising for no reason and the in and out internet service when I am supposed to have the best one. Hate having no other options but TWC
Erika P.
Erika P.
Dallas, TX
313 reviews
Are usually in an apartment complex so it's very difficult for them to come at all I had to go to court for it and all kind of other things just to have basic cable put into my apartment
Nicole T.
Nicole T.
18 reviews
Very reliable Internet service. When ever we do have a problem their service techs have come out and solved the problem. We have had some trouble with the customer service over the phone
Katherine H.
Katherine H.
Hartsville, SC
27 reviews
I liked having Time warner cable, but the cost of ours kept going up and up, so we had to switch. We have Direct TV now and I like it a lot more (plus it has a better price to go with)!
Ebony C.
Ebony C.
Texas
15 reviews
Been using time warner services for years and its been extremely bumpy along the way. They can never get my bill correct they always add extra charges and my cable boxes always mess up.
Sarah E.
Sarah E.
385 reviews
Service itself is good just watch your bill. They have upped my internet without warning and for no reason. I've made no changes and no moving. Pretty crooked big company in my opinion.
Arianna W.
Arianna W.
Locust Valley , NY
5 reviews
Horrible customer service and expensive.. they tried to up sell me but when I informed them of a price my neighbors were paying for the same service only then did they change their tune
Joyce B.
Joyce B.
Jacksonville, NC
8 reviews
Time warner is horrible. I would never recommend it or use it again. It's not worth the price. No it did not. Customer service on a scale 1-10 I would say a 4. Expensive for what u get.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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