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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Ashley T.
Ashley T.
Waipahu, HI
34 reviews
I like time warner cable compared to some other services. However we often have technical problems but customer service is always very helpful. I wish they had more free shows and movies on demand though.
Doris A.
Doris A.
Palmdale, CA
20 reviews
Their service is good but too overpriced for what you get. They always make you get bundles in order to save. If you get one of the services you end up paying like triple the price, it's just ridiculous.
CHRISTOPHER H.
CHRISTOPHER H.
El Paso, TX
25 reviews
Needs improvement in its customer service locally, i have to wait till after 5pm so i can get a national service agent from Dallas, just so i can get things done for my problems in internet connectivity.
Haley A.
Haley A.
Raleigh, NC
24 reviews
Time Warner is terrible. The internet is super wishy washy and only works about 75% of the time. There are 2 of us that use the wifi and if we are both streaming one of us isn't getting 100% of the wifi.
Taylor W.
Taylor W.
Greenville, NC
25 reviews
Time warned cable provides great services for internet and television. The customer service is exceptional and prices are within reason. I enjoy this internet service and would recommend to other people!
Christina L.
Christina L.
Charleston, SC
20 reviews
Customer service is helpful and the retail location usually moves the line pretty quickly. I have been happy with my internet and cable service. I would recommend them as a service provider over Comcast.
Justice K.
Justice K.
14 reviews
There was a long wait list when I moved and needed new internet so I had to wait around 1-2 weeks. The appointment didn't take that long though so I didn't understand why there was such a long wait list.
Jacklyn N.
Jacklyn N.
31 reviews
It's not the best and it's not the worst. For some reason, the Internet cuts off whenever someone uses the microwave. It's a bit too pricy for how it functions too. It lags out often or even disconnects.
Klara S.
Klara S.
Astoria, NY
25 reviews
We are happy that we are using time warner cable service. One time i had to call a costumer service and i have to say that women was so polite and she help me and explain everything what i needed to know
Linda K.
Linda K.
Kaukauna, WI
26 reviews
Have not really have many problems with Internet. I just don't like the playing game when they raise prices and new customers get a great deal I feel loyal customers should be treated with specials also.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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