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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Nataly S.
Dallas, TX
88 reviews
We have been with Time Warner Cable for about 5 years now and I haven't be satisfied with their service or customer service. The product that we have is wonderful. I just don't like when something goes wrong and have to call them. They aren't very friendly or helpful. I wouldn't suggest using them unless it is your only option.
Sally H.
Schenectady, NY
31 reviews
They're good and have different levels of packages. We have the basic cable package which is limited in the channels that we get.
Nicole B.
New York, NY
3 reviews
The service can be okay at times the TV service is good but the internet is sometimes slow
Christie H.
Concord, NC
3 reviews
Internet and television service are fast and never out. If you're on time with your payments, you can call and get promotional offers every few months ultimately lowering your bill. I have a bundle including home security and phone. I've been a customer of theirs for 7 years now and have no plans on leaving them. Not 5 stars only because they are a bit pricey.
Whittney M.
28 reviews
While their service has always been reliable, their pricing is terrible! Our rate increases EVERY year and they nickel and dime you to death. We are currently looking for alternatives.
AnnaLise B.
Cincinnati, OH
5 reviews
Good company, but the internet ( in my area, at least) is iffy sometimes, especially when there are bad storms in the area.
Lesley C.
Chapel Hill, NC
26 reviews
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Techie Expert
Level 1
Pretty good internet. Good customer service, and usually doesn't go down when we have storms, so it is fairly reliable.
Teanna B.
59 reviews
This is the problem with monopolies. Service is terrible, customer service and accountability is even worse. The Internet, even the highest speed, is constantly going out or having issues. I cannot in good conscience recommend this company.
Janice L.
54 reviews
I used to think they were great, but lately the costs are not that great especially for long time loyal customers and also fios has faster internet for a better promortional price, but it is not offered in my neighborhood unfortunately.The customer service for Time Warner has also declined drastically in my case. I've had multiple unsatisfactory experiences
Cossie Sage C.
San Pedro, CA
16 reviews
Right now it is great. I could use more channels for the price. The picture is clear and the internet is fast.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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