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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,956 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6956)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kristen S.
Schenectady, NY
104 reviews
Time Warner cable sucks. It is really expensive and the quality for what you get is not worth the money. They overcharge and their services often do not work or are very slow . I am probably going to switch to DirecTV
Alice S.
New York, NY
65 reviews
Techie Expert Level 1
They often over charge us and I have to call and get the bill fixed. Takes forever to get a real person. Our internet service could be stronger. Overall, it's our only option or we would go somewhere else. Always a new problem.
Tracy S.
Henderson, KY
14 reviews
Their service is okay most of the time. They're the only choice we have to go through in our area, and unfortunately they are well aware of that fact. They know that no matter how poor a job they do, or how bad their customer service is, that as long as we want cable or internet, we'll keep paying them.
Katie B.
Burlington, Nc
14 reviews
I'm using Time Warner Cable but honestly wouldn't recommend them to any one else. They have shown to be deceptive on pricing and have little to no regard towards their customers when it comes to spike in their fees.
Morgan H.
W Alexandria, OH
192 reviews
We used to have time Warner, before we moved. It was the best cable and internet provider I've used! I sadly cannot use it where I live now, but we are planning on moving soon, and I will definitely be switching back!
Katie D.
Charlotte, NC
43 reviews
It crashes at random times and we have to call them up and ask them to reboot our system pretty frequently. Our internet is not fast eiether considering we have four people that our constantly on it plus tv. So I guess it is ok but sad when we are in storms, but than again all towers are down then
Olivia M.
El Paso, TX
19 reviews
Our Internet service is horrible. It's in and out all of the time. My husband and I purchased the best plan you can get and we can't even use netflix and xboxlive at the same time. I can't wait until another provider comes to our area. The only upside it that it's cheap. But you get what you pay for
Robin H.
11 reviews
TWC provides fast & reliable internet service. I have also had great experiences with their customer service department. Recently, my internet cable was cut by a contractor who was working at my house. TWC was very helpful & sent a technician out promptly to replace the cable & restore my service.
Foundation Fairy ..
Sparta , IL
111 reviews
Time Warned has good days and bad. They do have good price packages for internet cable and land line phone. But dealing with their customer service can be a headache at time. So just beware when you've gotta call in.
Ashley O.
Kalamazoo, MI
79 reviews
Good channel selection and reliable service. Haven't had the best experiences with costumer service because they'll raise their prices without warning. Can get expensive but there's not many other options to go with
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
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