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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Fran C.
Summerville, SC
238 reviews
Time Warner is basically the only company I get at my house for cable & internet. We have the best internet they offer, and it still isn't the best! Wish we could have a few different companies to choose from but oh well. The cable is fine, just think if we're paying that much for Internet, it'd be amazing
Raven F.
Columbia, SC
19 reviews
They can be the most over priced. SOme of the reps are very rude. Pay close attention to your monthly bill because they often like to play games. Also, keep track of each rep you speak with some of them have amnesia.
Rosa R.
New York, NY
120 reviews
Techie Expert Level 1
It has such a slow connection. Constantly dropping the devices. When streaming videos from Netflix or Hulu it takes quite a bit to load and it is even worse if my roommate is home and using his devices. Wish there were more options available in my building /area but sadly the New York area I am in is very limited.
Jenn B.
Akron, OH
30 reviews
Not that crazy about TWC to be honest. Had a lot of problem with getting them to come and set up my services, they quoted us the wrong installation fee, then they didn't set up what or where they were supposed to and we are only keeping them for internet until another service is available in my area.
Darlene N.
Jonesport, ME
18 reviews
We love Time Warner Cable over the other options. We had a "dish" for a long time, and when Time Warner was run through our area, we switched and have never regretted it. Cheaper pricing and always friendly service.
Joselyn F.
11 reviews
been using for three years now.
no contracts, fast speed internet.
Only issue pixilation and have to change a new box almost every six months.
I would still recommend if your a person that doesn't like to be tied up.
Jess A.
Napoleon, OH
56 reviews
I can't stand that they give you this great rate to start with, but then even though you are a loyal customer who pays their bill on time every month, they still increase your bill annually! take care of your loyal customers, it's not all about bringing in new customers. but also keeping the ones you have.
Katie D.
Charlotte, NC
43 reviews
It crashes at random times and we have to call them up and ask them to reboot our system pretty frequently. Our internet is not fast eiether considering we have four people that our constantly on it plus tv. So I guess it is ok but sad when we are in storms, but than again all towers are down then
Katie B.
Burlington, Nc
14 reviews
I'm using Time Warner Cable but honestly wouldn't recommend them to any one else. They have shown to be deceptive on pricing and have little to no regard towards their customers when it comes to spike in their fees.
Lisa h.
472 reviews
Techie Expert Level 2
It's a great provider! I get so many TV channels and occasionally I get free HBO on certain weekends which is nice because I can record my favorite movies. They really met my expectations and I recommend this to anyone
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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