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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Joyce S.
Joyce S.
Elm City, NC
8 reviews
Poor customer service and everything is done over seas now so speaking to someone that speaks English is very hard the bill is never the same and they can't tell you why it's the only service provider here or I would change
dylan h.
dylan h.
Biddeford, ME
32 reviews
Unfortunately the area i live in there is not many options for cable/internet. time warner is famous for constantly having issues and saying its high speed when the speeds are low. if you can avoid time warner, id say do it
Mursal N.
Mursal N.
Encino, CA
20 reviews
I have mixed feelings with this company. Their internet services are slow. Once it was raining and it slowed down our internet and when it rains all you want to do is stream videos but it was lagging and we had to complain.
Susan M.
Susan M.
55 reviews
If this wasn't the better of two terrible options, I would never use them. However, it's TWC or Frontier. And Frontier, somehow, actually has worse up/down time than TWC. I cannot wait for better providers to be available.
Amy T.
Amy T.
San Diego, CA
25 reviews
Better than AT&T. The customer service isn't terrible and I've never had a problem with my cable or internet not working, which was a problem constantly with AT&T. Comcast is still my fave for variety/quality for the cost.
janelle a.
janelle a.
Bronx, NY
26 reviews
Service is not that great and sometimes it goes in and out without any explanation from the company. Not to mention they raise prices every year, I'm not satisfied overall with time warner cable internet or cable services.
Samantha L.
Samantha L.
Kernersville
19 reviews
Where do I begin !? Bad customer service bad service. Cable constantly loading. Internet is so so. Lied to multiple times rates raised immensely without notice. One reason I have it is because I don't get fios where I live
Christine S.
Christine S.
Coachella, CA
366 reviews
Was only able to get this company in my area. For the price in the beginning it was ok , when we tried to upgrade we got a good price over the phone but once we got the bill it was a different price , not happy about that.
kim c.
kim c.
Cincinnati, OH
19 reviews
Time warner cable started out very reasonably and repair was easy to get. Since then prices continue to go up without warning and although it is getting better repair people are hard to get in a timely manner. Not anymore!
Darcy B.
Darcy B.
Nashport, OH
32 reviews
Overall I really like the channels offered. The on demand feature is a favorite. We enjoy the DVD, but wish we had opted to have a true for in each room. It is sometimes inconvenient bei g able to set shows on just one TV.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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