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Time Warner Cable

BY TIME WARNER CABLE #4 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,959 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6959)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Alyssa S.
27 reviews
I use Time Warner because it is literally my only option in NYC. I hope to switch to a new provider as soon as one becomes available. I am not a fan of them at all. I am only giving them 2 stars instead of 1 because the two men they sent to set up the cable and internet were very polite and arrived on time.
LaPrincessa B.
Garland, TX
44 reviews
I like Time Warner but I think that it is a little pricey. They are the only cable company that services my area. I am however a satisfied customer with the services. If I had to change something it would be the price.
Madeleine B.
Emporia, KS
33 reviews
They have the services I need (high speed internet) in the area I live, so there's that. I use them because I have to - there isn't another option. If there were, I would take it in a minute. I can't stand the company.
Meg M.
43 reviews
Time Warner is expensive and unreliable. I still think it's better than satellite. It's insane tho that I pay so much money for internet only. Why would you advertise $14.99 if you can't even use it for the most mundane activities such as getting on the computer or watching Netflix. I'm def not a fan of TWC.
LaBreshia H.
Greensboro , NC
13 reviews
Techie Expert Level 1
Time warner is a pretty could company. They are somewhat pricey even with the bundles packages they offer. I do like the fact that I am not locked into a contract, which gives me the options to change my package at will.
Taylor G.
Garner, NC
22 reviews
I've been a TWC customer for awhile. I used to complain about their poor customer service and lack of response. Recently, I have been so impressed! They have made many changes and I feel like they have the best customer service of any TV service provider I have ever used. Very happy with our experience.
Nicole T.
Akron, NY
11 reviews
They are the only option for high speed in my area and they are the worst. Terrible customer service and they don't even care since they know we don't have options. Over $100 a month. Service is out pretty regularly too.
Taylor E.
Somerset, KY
46 reviews
Time Warner Cable has very reliable internet. I would recommend their internet to anyone. Their cable, on the other hand, does not stand up to par. It constantly loses signal and constantly goes blank and then returns.
Deana C.
Holley, NY
14 reviews
Time Warner Cable has once again raised prices. With not many other options for a fast internet we are stuck paying whatever they decide to charge us. We don't get compensation if internet or television goes down unless it is out for a very long time. I am paying way too much for very basic cable and internet.
Brenna M.
7 reviews
Their service and everything is alright. No issues, I just think their customer service is poor. To get a good price you have to pay for stuff you don't use.. I think if you don't want a phone it should lower your bill.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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