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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Lisa D.
Lisa D.
37 reviews
Not too much to say. We do not have a choice of cable providers here. There is o my TW or direct TV. The office hours are limited. I feel it is overpriced, but that seems to be the trend. I could neither object or recommend TW.
Kelly C.
Kelly C.
208 reviews
Has been an okay provider. They were a bit hard to work with when we needed installing and had a hard time getting anyone to help us. Reasonably priced, but sometimes the wifi can be a bit dodgy. I recommend using a high level.
Cynthia L.
Cynthia L.
New York, NY
54 reviews
I could watch TV on my phone! Plus I could used my house phone number using my cellphone to make long distance calls. I could watch on demand on my phone! There's so many TWC Hotspots all over NYC! I would definitely recommend!
Jessica P.
Jessica P.
Bangor, ME
57 reviews
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Techie Expert
Level 2
The Internet goes out all the time. I have to call them all the time to fix it. They always try to hassle me to upgrade even though I do not need to upgrade nor can I afford it. But I keep the service because it's the cheapest.
Lisa L.
Lisa L.
Twentynine Palms, CA
72 reviews
My area has bad connection but my internet is always going in and out. I use my data for my phone if my son wants to use the Internet. Which is a shame because we pay for one of the higher speeds. Perks of living in the desert.
Brittany P.
Brittany P.
Kenosha , WI
95 reviews
They are probably one of the best companies I have gone with, but I do run into issues here and there. It's to be expected with cable companies, but they do a decent job at getting things back up and running when they go wrong!
Katie D.
Katie D.
25 reviews
I don't like that time warners prices seem to go up every year without warning. I also don't believe that time warner has great customer service- if you want to talk to them about something little it takes an hour of your time.
Karen B.
Karen B.
Garland, TX
52 reviews
I've had time Warner for a while now. Never had an issue with them, except the service slowing down a few minutes at a time. But it hardly happens. The price is just Right and you basically get what you pay for! Def recommend!
Lori Z.
Lori Z.
Bucyrus, OH
224 reviews
Was so much better when they had a local office, now I have to go several miles away if I need to exchange a box. It takes them forever to acknowledge an outage in the area, and they keep raising their rates, for less service.
Jen O.
Jen O.
Monrovia, CA
3 reviews
Time Warner has its luxuries being a big company, but customer service can be a challenge. We have used them for their price and the service has been decent. Nothing extraordinary, yet a comfortable fit for the average family.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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