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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
stacie g.
Kettering, OH
40 reviews
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Techie Expert
Level 1
I think Time Warner can be a little pricey but once you tell them you're switching services they will negotiate with you. Every experience I've had with their customer service has been pleasant
Tammy R.
Corpus Christi, TX
26 reviews
We currently are using Time Warner for our cable and internet needs. Very satisfied with our services. We never have any issues. Price is very competitive. Do not see us changing any time soon.
Mischele R.
Kerrville, TX
19 reviews
Always the most accommodating company ever. They work with me on any and all issues I ever have and have the most incredible customer service department full I feel sweet, knowledgeable people.
Jazmine R.
Palmdale, CA
31 reviews
Customer service is terrible and Internet connection is very slow, however, they have good channels, and are affordable for landlines and wifi. Not affordable for cable, rates go up constantly.
Heather R.
442 reviews
I really enjoyed the service that I received from Time Warner Cable. With past service providers I have had many issues with slow connection and that has never been an issue with this company.
Corina N.
Anaheim, Ca
40 reviews
Time Warner Cable is amazing. I'd say they have the best TV and Internet packages and it's very affordable. They have great customer services, always willing to help and accommodate our needs.
Lo C.
San Marcos, CA
61 reviews
Much better at their customer service. For the most part, it isn't a pain to call their customer service. However, having to get transferred back and forth between departments can be annoying.
Prexa J.
New York, NY
54 reviews
They're great. I don't watch a lot of tv. They have good and up to date shows and movies. Not too expensive. It's definitely great to have. I haven't had much experience with customer service.
Stefanie H.
Pewaukee, WI
52 reviews
TWC does not have some of the features that we had with Direct TV on all of our TV's. I miss being able to record shows in any room, rewinding/fast-forwarding recorded shows in all rooms, etc.
Megan D.
Lexington, KY
177 reviews
Time Warner unfortunately has the monopoly where I live. Therefore they do not offer competitive pricing and raise your rates after a year. It is also not the fastest internet I've experienced
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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