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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Carmen T.
27 reviews
I've always had a great experience with them. When we move they come out to the new place and make sure everything is going smoothly and they are always willing to help if i should have questions.
Alexis W.
El paso , TX
19 reviews
The customer service is wayyyy better thank goodness. I love that they have the option to chat via computer instead of having to call. I love the package deals, I just wish their prices were lower
Kristina J.
Spring, TX
26 reviews
After being a AT&T Uverse customer for years, we switched to xfinity. Due to AT&T constantly raising prices, I wanted to switch to a company that didn't price gouge their customers. So far so good
April M.
N Hollywood, CA
201 reviews
Have had Time Warner for years now with DVR service in 2 rooms. I did manage to get a rep on the phone one day that cut my bill in half. Debating getting my cable and telephone though them as well
Emily F.
Durham, NC
13 reviews
Acceptable service, although we have noticed slower speeds here and there. Haven't had a bad customer service experience, but then again, we haven't had any customer service experience with them.
Jenny W.
47 reviews
I have always used time warner never used anything else. They atre in call 24-7 if you ever have any issues or questions. They have heresy customer service and ate very eager to help in every way
Sydney S.
181 reviews
I'd say this is hit or miss, we have the box & sometimes the channels don't come in, or they say "will be available shortly" & you have to shut your box off & turn it back on which is frustrating
Stacey D.
Twin Falls, ID
70 reviews
Waaaay overpriced for the services! I hate paying for services that just don't seem worth it, but you're left with so few options is basically your only choice. Some key channels are missing too.
Kostantina S.
High Point, NC
36 reviews
Time Warner Cable is always there to answer your questions. I was having internet problems a few months ago and they talked me through them and even came to the house to fix it. Very respectable.
Carrie E.
Avon, NY
131 reviews
Always raising your rates because they can, there is no competition. The service will come & go & their customer service is atrocious. If you want internet & cable you have no other real options.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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