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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Yessenia M.
New York, NY
19 reviews
If I could change providers I would they charge way too much money have way too many outages and I've been a customer for over 30 years and you can't even get a discount for being a loyal customer
Stacey A.
Laurelton, NY
81 reviews
Not a big fan of time warner cable, i used to have verizon and i am truly thinking about switching back, i feel like I'm over paying for channels i never watch and the channels i do watch are extra
Glenda M.
253 reviews
Time Warner Cable is my cable, land line and internet provider. I had problems with my phone and internet so I set an appointment with them and they actually arrived on time and fixed the problem.
Michelle G.
Los Angeles, CA
57 reviews
Im not a big fan of twc even though i have it. I have to call every other month to get them to reconnect my internet cuz the signal is so slow. I cant stand this company but i can't get any other.
Alexis W.
El paso , TX
19 reviews
The customer service is wayyyy better thank goodness. I love that they have the option to chat via computer instead of having to call. I love the package deals, I just wish their prices were lower
Carmen T.
27 reviews
I've always had a great experience with them. When we move they come out to the new place and make sure everything is going smoothly and they are always willing to help if i should have questions.
Samantha R.
42 reviews
The only reason I am giving time warner one star is because I can not give it none. There cable service cuts out all the time, they have HORRIBLE customer service and there pricing is outrageous!!
Shelby T.
Raleigh, NC
26 reviews
I have been using Time Warner Cable for almost 3 years now. I am lucky I do not have any more issues that I already do, their customer service is horrendous. Too expensive for what the service is.
April M.
N Hollywood, CA
201 reviews
Have had Time Warner for years now with DVR service in 2 rooms. I did manage to get a rep on the phone one day that cut my bill in half. Debating getting my cable and telephone though them as well
Maggie G.
Winston Salem, NC
41 reviews
OK ser cf ice. For most part service is consistent and good. Good price, cheaper than others companies we have used in the past. If we call with a question or problem we get it handled immediately
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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