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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.1 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,960 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6960)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Marlena G.
San Bernardino, CA
19 reviews
This is a great cable company most of the time. The rates are a bit high, but has a great selection of channels. the wifi is mostly good but sometimes needs to be restarted. The landline service works well with the phone-to-go app
Kelly T.
Anaheim, CA
156 reviews
Is pick twc over any other company any day. It's very fast. I'm currently on 50mbs and it works perfectly fine. Customer service are also very nice and helpful. It's absolutely affordable and worth it if you use the Internet a lot!
Jennifer P.
Round rock, TX
10 reviews
I have been a TWC customer for years. I have never had a problem with them.
They always correct a problem I have swiftly.
They are more on the expensive side, but I will still use their services.
I have never had a huge problem with them being down for extended periods of time.
I recommend them to everyone all the time.
Ashley S.
Louisville, KY
39 reviews
I've used TWC ever since they bought out Insight. I do like them better than insight. The website is a lot better and easier to use. My guide messes up a lot of and I have to reset the cable box often. My internet rarely has issue.
Kim L.
Canal Wnchstr, OH
17 reviews
We just got Time Warner after several years of direct tv. The customer service is on point, love the temote control(it has s light on it!) and like the variety of channels. Hate that I have to watch commercials for on demand. I do like that I am not obligated to have a contract with them. So far we are glad we switched
Amanda T.
Raleigh, NC
42 reviews
Too expensive, constantly upping the prices and not keeping up with the ability to watch new shows immediately via ROKU, Amazon FireStick, etc. The only reason why we still have it is because it's included with our internet package.
Jennifer W.
Sauquoit, NY
13 reviews
Its the only cable option we have. It is expensive. I looked into getting Dish but the internet quality was not there. Time Warner internet works, but still pricey. Now you have to have a Digital adapter on all tv's that don't have a regular dvr or cable box. They are free for the first year then you are charged for it.
Jeri J.
Wahiawa, HI
105 reviews
Techie Expert Level 1
Time Warner cable and internet is pretty ok. The only movie channels were offered in our package was Epix which doesn't give great movie choices. The internet is wonderful. I enjoy the fast speed and no problems with it dropping.
M B.
18 reviews
Time Warner is the worst. If there was any other suitable option, I would switch in a heartbeat. We pay a fortune for terrible service. Our internet is spotty at best. It is often completely out. We average between 4-6Mbps. Far below what we pay for. Their customer service is appalling. If I could rate them zero stars I would.
Ivana T.
Honolulu, HI
22 reviews
They offer many channels but with the onset of Netflix, HBO and Hulu, unless you're looking for a niche cable channel I would not recommend. Mainly because it's more expensive than the internet entertainment options and TWC is usually offered in packages that are inconvenient. There are better alternatives out there.
Elizabeth C.
Wilmington, CA
60 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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