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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Marqueveia M.
Marqueveia M.
Woodland Hls, CA
48 reviews
I like Time Warner's internet service better than the cable service. When I had the cable, I always had to call in to ask about charges on my account that were not correct. The internet service is good and they are helpful (better than AT&T).
Julie B.
Julie B.
Jamaica, NY
124 reviews
Badge Icon
Techie Expert
Level 1
Its great easy to use unlike other cable providers like Verizion its faster internet quality is amazing and when you need customer service they are always helpful it is affordable and very simple no hidden fees i would recommend it to others.
Alyssa G.
Alyssa G.
Pharr, TX
87 reviews
I like cable. Is it exactly necessary anymore, no. Also the prices are ALWAYS going up and I ALWAYS have to try some new bundle. If I could avoid all the annoying phone calls I have to share to get a decent rate...this rating would be higher.
Allie K.
Allie K.
70 reviews
Time Warner Cable has really disappointed me. My cable works perfectly fine, but my internet is a different story. Time Warner's customer service is nice when I call them, but they say they are going to do something to help me, and the don't.
Lily D.
Lily D.
Honolulu, HI
41 reviews
This company is great when it comes to cable. I love their channels and how I can research shows and even record them. The internet is okay. I think their deals are never fully accurate. I would recommend their cable, but not their internet.
Oriana Y.
Oriana Y.
Olean, NY
37 reviews
Badge Icon
Techie Expert
Level 1
I used to hate my internet and we'd call tech support like every other day, but since we switched to the highest bit Internet, we haven't had any issues at all. Customer service was never rude. They always helped efficiently and effectively.
Pam K.
Pam K.
Middleport, NY
12 reviews
They are the only option we have where I live, Their prices are high and customer service is mediocre at best. Every evening about 9:30 they seem to throttle back our internet, it stops and lags horribly. Wouldn't use them if I had a choice.
GRETCHEN S.
GRETCHEN S.
Dallas, TX
24 reviews
Before TWC I used another carrier who I won't name. HATED THEM. By contrast, TWC has been great about service, whether love the phone or in person. Their specialists are on-time, courteous, helpful, and willing to stay until the job is done.
Samantha D.
Samantha D.
Zanesville, OH
71 reviews
Time warner cable has fast internet and great TV but i do think there services is a little crappy and there prices are high as soon as your promotion is up your bill sky rockets and athats all the excuse they give you and its not really fair
Theresa W.
Theresa W.
75 reviews
A few weeks ago we upgraded our Internet and couldn't get it to boot up correctly. We called customer service and got the most friendly girl who was so helpful knowledgeable walked us right through the whole process just like landing a plane
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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